Backlund Plumbing

I'm very satisfied with the work that Justan did in my home. He was knowledgeable and thorough in completing the job. I would recommend to Backlund Plumbing that they change their method of billing customers. I put my signature on an iPad and received no itemized list of the charges and received no receipt.

Great customer service! We've had Backlund out for over 13 hours, so needless to say we've gotten to know a lot of the Backlund team. They all have a great sense of humor and are wonderful to work with. I can now say that our our newly purchased house is free of plumbing problems!

I have been extremely pleased with Backlund' employees and their service starting with Leslie who takes the calls for service in a warm and friendly manner, George, Sheldon and Dustin who took care of everything that I wanted taken care of and were professional and so very nice, special kudos to George who gave me estimates on the other things I wanted done and gave me great recommendations and last but not least, Mike from Zoom who cleaned out a stubborn kitchen drain. All of these guys were polite and courteous and did a great job. They were fast and efficient and did all the clean up. I have already recommended them to people I work with and will continue to do so. Backlund is my choice for plumbing issues.

Our company uses Backlund Pluming for all of our construction projects as well as our personal home. They ALWAYS do excellent work...the FIRST time. Best customer service, best prices, best quality of work. They never disappoint us or our clients.

We discovered water damage in our basement on Saturday afternoon and called Backlund Plumbing for help. They sent Alex within an hour and by the time he arrived we had found the source of the leak from our refrigerator. We suspected we needed an appliance repair rather than plumbing by that point. He agreed and after a call to his manager didn’t charge us because we’ve been customers in the past! I would definitely recommend Backlund Plumbing for 24 hour service and polite professionals.

I’m not happy with this company, because one of there Plumber came out to my house and told me he could put in a salon Shampoo bowl for my Salon in my house and the Plumber Guy stated that he would have estimate for me on Last Friday. I have called and this company keep saying he have not finished the estimate and when they do, it will be sent to my email. I have not received no email yet and I know it do not take this long to right a estimate and I’m not happy with this company at all and they was highly recommended by another Company.

I was lucky to get next-day service for a leaky pipe. Sheldon worked quickly, efficiently, and was very helpful in explaining everything he was doing (and why it happened). After fixing the basement pipe and replacing a toilet's valve, he asked if there was anything else. I had forgot to mention when making the appt a sink issue, and he immediately addressed it as well. Quality work, more-than reasonable price, and great customer service from a skilled and friendly professional--I couldn't be happier.

Alex G. came out today to fix our shower. He was very knowledgeable and helpful and quickly fixed our problem. He answered all our questions and gave us helpful information in regards to our water softner. I highly recommend Backlund for your plumbing needs.

Alex G was on time, knowledgeable, friendly, and super helpful. He helped repair our shower and looked at some other plumbing issues we had. Very responsive and will definitely use again! Thank you!

I was extremely happy with my service from Backlund Plumbing. They did a complete check and discovered that my pipes were frozen under our slab. We attempted to send electrical currents but the distance was too far to do it safely. They had a supervisor come for review and did everything in their power to fix. Now that being said, it was our error for not keeping the sink dripping during this freeze. We came to that conclusion as a pro would never suggest that customer was in error but did agree when I brought that up. Even though the temp in the building was ok.....we do not know how deep our pipes are buried and will take more precautions in the future. I mention this to save others from what happened to us by our error. The team wore masks, were extremely nice and professional.