Backlund Plumbing

Justin did a great job. Came out on time, completely understood the repairs needed and had a plan to do the repair, did a great job. We always use Backlund for our plumbing work.

Hi! We’ve used this service twice during the pandemic. Each time, the provider has shown up with their own mask already on. It makes me feel safer knowing that they are taking precautions. They are also professional, honest, and straightforward. We’ve called them three times and each time they’ve been able to quickly identify the problem. Twice when we couldn’t tell if we had a leak or hvac problem, and once to deal with a leak in our bathtub. Great company with professional workers.

First time using a plumber since I moved to Omaha, got me in within a week for a basic faucet replacement for a mother's day gift. Plumber called 15 minutes before he was going to arrive so I could make it to her home, took less than an hour for him to remove the old one (with a saw), install the new one, and check to see if the old faucet was the cause of the under sink leak. Everything works and looks great! For a call out I thought it would be much more expensive and the plumber was very knowledgeable and pointed out a few things under sink to look out for in the future. I would gladly recommend Backlund to anyone who asks.

My wife and I had a whole laundry list of plumbing projects: move 2 outdoor faucets, add a 3rd outdoor faucet, replace all valves and fittings from the outside of the house leading in, replace downstairs toilet, replace downstairs sink and caulk kitchen sink. They sent Alex....and man did he do a great job! He was very courteous and knowledgeable and had a lot of helpful suggestions, always with the customer in mind. If you have plumbing issues...call BACKLUND!!!! (Ask for Alex)

I had an appointment scheduled through my home warranty provider through Backlund as well. The plumbers name was George and he was beyond knowledgeable and professional. He worked patiently with my warranty company when the job needed a little more work than originally intended. Leak was fixed promptly and couldn't be happier with the service. I highly recommend Backlund.

Alex G did a great job for us today. He was knowledgeable, professional and friendly. Fixed the leak in our shut off valve for our ice maker. Fee was very reasonable also. And on top of all that, we got same-day service.

Prompt service on a Sunday morning. Sheldon is truly an exceptional member of your team. UPDATE: About 10 months later, we needed a plumber again. A more complicated issue this time. Called Backlund. Over the course of several days I was assisted by Greg, Leslie and Brenda in the office. Excellent service from all - without exception. The same plumber as before was dispatched. Sheldon was again exceptional. I would recommend Backlund AND Sheldon to anyone, anytime.

I noticed the shower has been draining very slowly. Hoping the issue wouldn't become a major problem I called Backlund Plumbing and had them out the next day. The service tech (Mike) came out and was able to snake it out. He also did it in a timely manner but he spent time really cleaning the area up and making sure he left it as clean if not better then it was before he arrived. He was polite, courteous, professional, and would recommend them again!

5 Stars! I called in the wee hours Saturday morning and was immediately set up with an early morning appointment. Sheldon arrived and went straight to work fixing my toilet problem. He was so genuinely nice as well as efficient, knowledgeable and has a great work ethic. I was extremely satisfied with the entire experience. Highly recommend for any plumbing issue big or small. I will be using Backlund Plumbing for all my future plumbing needs!

I called was able to have someone come out the same day, and then he was able to come earlier than expected I was called and asked if this would be alright with me.The man that came to attempt to unclog my drain, was cordial, attempted several different ways to unclog the kitchen drain and he deserves 5 stars for his efforts. Unfortunately during these attempts the main pipe broke. I asked if he knew how much replacing the pipe might cost. He gave me a rough estimate of what he thought it might cost. He texted the supervisor to ask him to come and give estimate. This is where Backlund loses 2 stars- Unfortunately, the supervisor was very busy and from what I understood would call me later that day. I received no call that day, the next day I waited until noon for this call. I didn't receive a call so I called the office and explained that, during the plumbing work the pipe was broken and could I have some one come give an estimate on cost to replace this pipe, the lady on the phone took the information and said, "would give this to Cory ( i believe)" I didn't receive a call back so the next day I called again. this time in the morning...Again I was told that she would remind Cory of my request for estimate. All day Wednesday I waited for this call. At that time it seemed to me that Backlund didn't want my business. I called another plumbing company Wednesday afternoon, appointment set for the next day in the morning, estimate sent to me that same day, set up for work to start on Monday. My main pipe has been removed and a new one in its place. And a week later I have still not received a call from Backlund. The other plumbing company will now be my company of choice.