American Rooter Plumbing

Garrett and Josh came and did a awesome job hydro jetting our sewer. Explained everything to me and even told me, I didn't need a service that another plumbing company told me I needed. Saved my thousands $$ ! We will definitely use them to do our pipe burst that needs done! Thank you

From our initial estimate, we experienced nothing but professionalism and courtesy from the team at American Rooter. We had the opportunity to meet and/or work with every member of the team. For a project of our size, it was intimidating, and they put me at ease. They were honest in their assessment of our needs and open during our review of the estimate. It was trusting of them and their expertise and it was well placed. Not only was the job completed within their promise, their was no residual damage to my property - so many pounds of dirt on my lawn for three days did not kill my grass. I could not believe it. We are so grateful for them. Hardworking, considerate, and honest - you can't dream up a better combination.

I am always pleased with The American Rooter Plumbing team. Everyone who has represented them is professional. This is the second time I’ve used them. The first time they jetted my sewer line and replaced my water heater. During that job, I was so thankful they identified a leak which they were willing to come out and fix and now they’ve replaced my toilets and my corroded water stoppers. I trust their work and advice and would use them again in a heartbeat.

Josh was scheduled for 10 AM to 1 PM, he was on site at 10:02 AM. He inspected drains and pipes, determined the cause of the issue, thoroughly explained causes and steps for corrected the problem. He had the clogged pipe cleared and tools picked up within an hour. He also took a look at other areas of the house and offered suggestions and pricing for standardizing and updating. He was knowledge able and respectful. Great service!

American Rooter is a good dependable company. Good because they got our drain unclogged in a timely manner, and dependable because they responded to our call for help on the same day, showing up when they said they would. Very professional - explained options and procedures. What more could a homeowner want?

The American Rooter team was great to work with. Mike and Garrett helped diagnosis the problem with our sewer. They listened to our concerns and did their homework to develop a reroute option that worked for everyone. Sarah, the business manager, was great about answering our questions and scheduling the work. When it came time to do the work, Tom "Murph" and Garrett did a great job of communicating their plan each morning and keeping us informed throughout the day. Bradd was great, too, and his experience showed as he helped lead the team and made sure the work kept flowing. Brad even helped explain what caused the problem we were having, what symptoms to look for in the future, and what new technologies American Rooter is looking at for the future. We thought this was great, too, and felt as if we were part of the process and not just bystanders. Overall, we were very pleased and were very appreciative of the great service; it certainly helped make the pain of a large sewer replacement project a bit easier to swallow. American Rooter is our on our speed dial the next time we need help with our plumbing!

It was to replace broken service line between dwelling and city line. I highly, highly recommend this company. Their courtesy, contact with customer above reproach. Notify you of what time and who your technican(s) are, what their arrival time is established to be and then arriving 100 per cent on time. I actually enjoyed interacting with them. They inform you of exactly what they are doing. I will use them again if situation dictates. Call Sweet Plumbing for all your needs. Al Billings .

Hands down the best plumbing experience I've had in Omaha! My situation was urgent and Sarah kept me in contact with their team and was quick to communicat updates Mike Inman and Garrett Conn were as professional as it gets! They were right on time, friendly, and knowledgeable. They weighed all my options and ultimately were able to install a new water heater the same day! Crisis was averted. I will be calling American Rooter Plumbing the next time I need a plumber! A+++ job!

Plumbing issues are the worst; however, working with Mike, Garrett, Bryant, and the team at American Rooter was refreshing. Not only did they deliver as promised, but they were genuinely nice and professional; they like their jobs and each other. I hope we don't have any more plumbing issues, but if we do, we will be calling American Rooter.

I like to get multiple quotes on construction related projects, so in needing our sewer main replaced by pipe bursting, we got 3 quotes for this service. American Rooter had what I felt was best price for everything that needed done. I also liked the family oriented atmosphere they have with their employees. Bradd, Tom, and Garrett came out and were very professional and knowledgeable with this procedure, and kept me informed with everything they were doing with the sewer. Thankfully this was a scheduled replacement and not an emergency, but they were able to get the line replaced in the time estimated and on hot days. I would highly recommend American Rooter for your plumbing needs.