Aksarben ARS Heating, Air Conditioning and Plumbing

Very pleased with Doug's service. He came on time, performed the ordered repair quickly, and was kind enough to field a couple questions from my kid after the fact.

Did a great job letting me know what was wrong with my furnace and then taking care of it. As well as letting me know what to expect on the prices. signed up for annual maintenance because of the positive experience.

Great group of guys on the digger crew. They really did a good job and explained everthing in detail. I would recommend them for any job. The salesman Marion was prompt explained everthing that would be done in detail.

My parents signed up for a technician to come do a tune up for their system. At the time of the service call, my aunt and disabled elderly grandmother were the only people home. The technician did not ring the bell or knock, he just walked right into my parents house. Which of course scared my aunt and grandmother because a strange man just broke into the house. He then proceeded to try to upsell my aunt for things that the system didn’t need after literally breaking into my parents house. I would never recommend this company to anyone. Only go with this company if you want them to try to upsell you unnecessary things and also BREAK INTO YOUR HOME and NOT APOLOGIZE FOR IT.

Brian Rhodes was my technician and he was very professional. He told me what needed to be fixed and did an awesome job on my furnace tune up. Thanks again Brian!!!

My experience with aksarben was exceptional from scheduling through the service and follow up. Bryan Rhodes was very professional, took time to explain scenarios and was a pleasure to work with. Highly recommend aksarben for any HVAC needs!

Called last week to make an appointment. Come the day of - no one showed up. I called, only to discover they did not make the appointment. From what I gathered an employee made a mistake because these people aren’t taking the time to train properly. I pleaded that since the error was made in house that perhaps they would want to correct it by sending someone. But she could not have cared less about my situation and was extremely rude. Perhaps they have a great service to offer but they need to highly reconsider the front desk staff so customers can experience that. We will not ever be returning to this business again.

I needed to diagnose and fix an issue with my hot water heater so I called these guys. Brian (if I remember correctly) showed up, looked at the unit for 10 minutes, calls and orders a new part, then leaves without explaining anything at all to me. I paid them but the part he ordered was wrong 😑. The real issue was not explaining anything at all to me.

Had a soft water treatment with overflow installed. Doug was the man for the job. Fast, efficient, down to earth and a solid dude. We will go through Aksarben for all our plumbing needs. Next project will be a tankless water heater and excited to have the team from AKS do the job!

Great service. I had to reschedule which was an easy process. Costs are given up front once the problem is identified. Very professional, courteous and responsive when describing the work and answering questions.