Aksarben ARS Heating, Air Conditioning and Plumbing

Brian R, the HVAC technician, and O’Shae, the drain technician, were both fabulous. They were both extremely professional and knowledgeable about their specialties. I look forward to working with them again for our needs in the future.

William gave me all my options on repair, was very honest about the good and the bad, and made sure I had all questions answered not only about the current problem but about all my hvac questions before leaving. When I asked about a service he didn’t provide he gave me the number of a recommendation for someone who does. Highly recommend him for your hvac needs!

We had Brian from Askarben come out today to check our HVAC unit for a house we just bought earlier this year that's a bit older. We originally were referred to this service by Home Depot as well. He did an inspection and recommended to replace the unit since our unit is older (2006) so we are looking into considering having the same company help us buy a new unit with a payment plan. Overall great experience, and great HVAC tech.

Total Scam Company. Zero Stars. My wife Called them for $79 cleaning special on furnace and furnace running about 85% a couple degrees cooler than it should. Put on BIG SALES Pitch and would not leave our home (my wife works remotely and had a meeting) until he scheduled an Emergency Sales Call for someone to come out and give us an estimate Monday for a whole new system. Tech refused to give any estimates on repairs or suggested repairs. I don’t do business this way and will turn this company into BBB. Avoid. Signing back up my Service One Contract. A1 United does business this way as well.

Highly recommend Aksarben ARS. While they were not the cheapest I went for in regards to a new furnace and A/C, they take care of a lot of the worry. The only minor thing that happened was when the installer installed the furnace he pinched wire inside the furnace that caused our AC to no longer work. They came out same day to fix it no questions asked.

Brady came out to help find the source of ceiling stain. He was very thorough, went over his findings, walked me through several scenarios, made some suggestions to help me make the most cost-effective decision. Also very pleased with the dispatcher(s) as there was a bit of miscommunication and they quickly rectified the situation professionally and pleasantly.

Phil Williams is an excellent technician. He was very professional and thorough with the diagnostics of an old furnace. Very much appreciated his patience and perseverance to solve a problem and fix it the right way. Thank you Phil!

Ryan was very helpful answering our questions. He took time to inform us of what he did as well as what may be needed in the future. He also wrote on the service slip like I requested for my husband to read. You do not find service like this. RYAN ,Thank you for being very respectful to our home,pets and my request.

My original post I gave a rating of 1 star based on they did not thoroughly complete job as we didn't have hot water after. But after contacting the man who sold us the unit he made right and got someone back out to get us much needed hot water. I do recommend this company based on my own experience.

I use Aksarben for both A/C maintenance and furnace maintenance. Today Brian Rhodes did the fall service on furnace. He was very professional and polite and discussed all his findings when the job was completed. I will definitely request him next time Aksarben does an A/C or furnace check.