SERVPRO of Omaha Northwest

They arrived within the hour of our call to the insurance company. Their techs were professional, friendly, and helpful. They explained everything very thoroughly, and were always mindful of our cats. They checked often, either with a stop at the house to check/adjust fans, or with a call.

We are extremely happy with the experience we had with ServPro. From our first interaction with Andy who came out to do our inspection. He took the time to explain what we were dealing with and explained the different options we had in remediating our mold problem. Andy was extremely professional, polite and put me at ease given the situation we were facing. The crew that came out to clean the mold and kill the mold were friendly, professional and took the time to explain what they were doing. When they left they made sure that everything was cleaned up and took care not to spread the mold or affected insulation. I highly recommend Andy and his crew and would use them again if needed. Jason and Kay Huff

A few days before Christmas, a pipe broke and flooded the basement. Servpro was the first phone call I made and they arrived within 1 hour. The staff is always friendly and kind. They make sure that you are aware of everything that is going on and what the next steps will be. They are also great about recommending companies for services that are needed and that they do not provide. I would recommend Servpro to anyone. They are fantastic and are a pleasure to work with.

This was an extremely stressful time as homeowners, however Servpro has done an amazing job. They went above and beyond to help. Matt, Tad, and Noah were the technicians that came to our home and I couldn’t be happier with the work that they did. I will recommend to everyone! Thank you!!

My husband and I experienced water damage after our kitchen sink leaked and water damaged both the kitchen and the basement below. SERVPRO was able to come to assess and clean up the very same day we called. The workers were very professional and took care of the entire situation. We would highly recommend using this company if you ever have issues with water related damage!

ServPro is a fantastic company. The workers who came to help with my dad's house were personable, friendly and very willing to explain all aspects of the work that needed to be done with the house. It was an easy and stress-free experience and I will definitely use their services again.

We had some flooding in our basement recently, and Servpro helped us out immensely! Matt, Austin, and Andy were so helpful, and so friendly. I enjoyed the time that they spend at our home. Their work was also incredible. They helped us move things out of our basement, they did a fantastic job of removing the damage, and they cleaned everything up! I couldn't have been happier with their work. They were fast and efficient. I will definitely use their services if in need again. Thank you!!

We had a vendor remove a reverse osmosis system, a plug was not put in the collar of the P-Trap. As a result for a week when we used the kitchen faucet or dishwasher, unknown to us there was a leak under the sink. We called the vendor. They put us in touch with Serve Pro of Omaha Northwest. Andy and his gang have been highly professional. Explained all the steps necessary to dry out the sub floor, especially the ones under the cabinets and old oak floors. They were able to brace the counter tops and remove the lower cabinet that got damaged and the oak floor. Andy's whole crew has been very responsive and professional. From the first evening when Noah and James set up the fans. Andy bringing in a contractor before he proceeded and Garret for removing the old oak floor. Thumbs up to their services. You hope you never need to use their services, but if i had to I would definitely use them again.

The Northwest team was amazing! I was leaving the country the next day after I found an inch of water in my basement plus moldy carpet. Call them late morning and they were out by 1 removing carpet, vac’ing water and beginning mitigating the mold. When I got back they were ready to finish the job. Great team, professional, friendly including home staff. I would recommend them to anyone!

Noah, Austin and Matt are Customer Oriented, and so very easy to work with, they explained in detail what they were doing every step of the way making the experience a very seamless event. Their professionalism, expedience and knowledge went far beyond any contractor I have dealt with in my 35 years of experience in many fields of service. These guys are not only Awesome, and Friendly, they have the perfect combination that puts them at the top any list of contractors in their field. They are courteous, proficient, and they go so far beyond what is expected I wouldn't choose any other contractor, nor should you! I'm only allowed to rate them 5 stars, but if I could, I would rate them with 10 stars of excellence in all areas!