The UPS Store

Had a quote over the phone. Shipping was 4x as much as printing off my computer. Packing was agreed upon the price of $28. I lug 70lbs up, unload to be told packing was $80+ Went to Uhaul and got a box, packed and shipped myself for mess than 65. No, I will not pay 200. For marked up boxes and shipping, NO.

Caleb was absolutely amazing and helpful We had quite a few returns and was extremely sweet and knowledgeable. Will definitely come to this location even though its a bit further!

Staff are helpful and efficient. They give my elderly mother a spot to sit down, and have packed large quantities of antique glassware with amazing care. We are always completely confident our items will arrive safely.

I went to a few different shipping stores and the staff at this location led by Pravin was by the far the best I have ever dealt with. I had issues shipping car parts with other locations and no one could help me. When I brought it to Pravin he took care of everything and made it the easiest experience one could have. I would highly recommend this location. Pravin needs a raise!!

I went in for a simple lamination of a certification card I have to carry for work and wanted to make it water resistant. They were very friendly and chatted about my job as we waited for the machine to heat up and process the card. Ive always had fast,professional help at the store as well as friendly staff and a clean facility.

The staff are always helpful with my packaging problems and have even given tips on how to get the most of my hard earned dollars. There is no need to go chasing around, standing in long lines, or dealing with less than friendly and helpful staff. Everything you need to send packages or getting packaging material is right here. Highly recommended.

Never really had any bad experiences with this place. Staff is friendly. I tried to ship a computer case (completely empty) and the cost ended up being a little over $200. No way I could afford that! I suppose that's just the struggle of shipping anything related to tech. I would recommend this place to others for simple shipping needs. For something heavy like my computer case? No, look locally.

First time coming here to mail out a package, actually never knew this location existed. Upon arrival, there was no line whatsoever and was immediately helped. The location seemed neat, clean, and friendly staff. I'll definitely look at coming here more often when needing to send packages out. I absolutely dread going to USPS due to the long lines and atmosphere.

Worst customer service experience ever. Ordered my product online last Friday and came in today (Monday) to pick it up. Only one person working at the time. I gave the associate my order number and she didn’t even bother to look at it. She said our store doesn’t have an order number. She all very frustrated looking through my order online. She asked if it was for this location. I showed her my order and ensure her it was this location. She kept mumbling about how stupid it was about my order and called the franchise owner. They told me to come back at 4pm and I needed my order right then. Didn’t offer me any resolutions I suggested if I can print the documents on the computer. The owner did that’s an option. The associate was very rude the whole time to me and said she can’t deal with me right now and all I wanted was my documents. After she talked to her owner and finally try to be somewhat helpful. Never in my 37 years I have experienced with this horrible customer service. Franchise owner myself will suggest the owner hires someone helpful and friendly. Will never do business here again.

I would recommend avoiding this UPS store at all costs. The employees are very rude and condescending. UPS caused a tremendous amount of damage to a computer part we were sending for warranty replacement. This store failed to notify us on multiple occasions they had received our merchandise back. They also refused to file a dispute for us when they wouldn't reimburse us for the damage to our package. It took over a month of fighting them, and myself having to call corporate over a dozen times before a resolution was reached. They were very disrespectful everytime I had to deal with the store, and constantly changed what the policies were. I will never use UPS again thanks to this store and the way the treat their customers.