The UPS Store

I was in my local UPS Store yesterday Monday January 29th. I received excellent service from UPS employee Sweta. I needed to email an important application package for a job promotion. I was feeling overwhelmed. Sweta was so helpful and professional. Sweta's calm demeanor help put me at ease. I knew I was in good hands and there was no need to worry. Today I received notification that my application package has been received ! This is great news. I am so grateful for the excellent service Sweta provided me. Sweta went above and beyond the call of duty! Sweta is the best and the she is the perfect example of Excellent Customer Service Professional. Sweta definitely deserves FIVE STARS PLUS and a PROMOTION !! Sincerely, Lillie L. Weatherall

I shipped a pair of shoes to California, 11 dollars. Few weeks later I shipped an item less than 10oz in an envelope to GA ground at the cost of 18 dollars. Never using this store or the ups again, neither will my business and this location has been my primary shipping spot.

Needed to get a marriage application notarized, waited outside for 40 minutes and no one showed up. Store is supposed to open at 8AM, I even confirmed with an employee over the phone last night that they open at 8AM and was closed so I eventually left.

these guys are the best! helped my 94 year old mom send out a package to her great grandson for his birthday! helped with packing, etc; no extra charge for her.

This location is a little busy but the staff is always helpful. Curtis is a manager there and he is always willing to help and provide insight.

Terrible experience. I needed a package to arrive on a specific day and thought I had sorted it out only to leave the store and realize the manager had sent the package to arrive a day early. Had to spend the next afternoon on the phone trying to sort it out and he refused to apologize and refund me the difference in shipping price due to his mistake. Not trustworthy!

Someone at ups decided that 801 w 29th Ave bellevue ne 68005 is somehow not an address. Rather than contact me to try to fix the issue, someone apparently decided that they should just send my package to a previous address. So over $1000 in wedding presents end up at a house I haven't lived at in over 9 months. Now some random stranger has my packages and I don't know if I'll be able to get then back. I've been on hold three times, can't reach a supervisor and everyone I talk to at ups seems to see nothing wrong with the way this was handled and has been utterly useless. My weekend is ruined and I'm stressed out to the point of tears. I will never use ups for any of my shipping in the future. A truly horrible experience.

The Indian guy working there is totally clueless and couldn't look up a tracking number for one package, and an already prepaid code in their system for a package I was mailing back. I had to explain to him what a prepaid code by the manufacturer was. The package is still sitting in my trunk, I need to make it out to another location where people have a clue. I will not ship here.

I love the people who work at our UPS store. They are so helpful, know their jobs and services offered and do it all with a smile. I highly recommend them. The fact they are open on Sunday is helpful.

I had a package shipped to the store by mistake. It was delivered there because that was the information the sender had because thats where I sent it from. The sender said I could pick it up and the store would try to waive a $5 receiving fee. Or I could just say return to sender. The store manager was asked by another worker about the fee. It was not waived. I was about to pay the fee then decided I didn't want to. I have been patronizing that UPS store long before they moved to the current location. For my shipping needs in the future, it'll be tough going back to this store. That wasn't taking care of a long time customer. That $5 was a nuisance fee.