The UPS Store

Started to go down hill at this location once management left. Today ups was suppose to be open but doors were locked. Hopefully it gets better.

This store smells really bad.

Absolutely useless staff. Drivers from the hub don't deliver packages just drive by locations so their GPS says they were there . Worst shipping experience I have ever had by far .I paid for two day shipping and my package is now FOUR DAYS LATE.

The women who worked at the store the night of 11-13-17 is my hero! I had never ordered online before and I completely messed it up and when I called for help she was right on it! She was beyond amazing and she saved me! I really appreciated her and all her help <3

This place is a joke! 1.00 a page to scan to an email. Wasnt told the price until time to check out, partially my fault for not asking but wasn't expecting a 1.00 per page, 80 dollars later, now I learned. Corruption at its best. Update, reached out to theor corporate and received no correspondence. Wasn't expecting much with the little help I got from the store.

Buyer beware!! UPS tries to avoid payment of insurance when they damage your shipment! It has been nearly six months since UPS severely damaged my family's treasured clock that has been in my family for decades. I insured it and UPS has done nothing but given me the run around for six months. They hope that you'll just fade and go away. That is not going to happen. I will soon post pictures on Google and will post my terrible experience on Twitter for everyone to see.

My package was scheduled for delivery on September 26th, and it was suppose to be at the access point on the 27th for pickup. I went to the store on the 27th, package was not delivered. Went back again on the 28th, got the same result. I went back again on Monday the October 1st, hoping my package would magically appear, tho the online status showed that my package never made it to the access point, and was told by both the local store and customer service that my package had no activity since the 27th. I'm catching an international flight on October 1st, and that package was a very important gift to my friend. Not only that UPS failed the delivery, during the entire process no one seemed to care enough to at least contact the driver that might have delivered the package and ask him/her where my package went. There was also not a single person that apologized for the whole situation, and everyone acted like it wasn't a big deal and somehow I shouldn't react like it's a big deal. Just a package got lost right? It happens all the time so just file a claim. BUT HOW IS THAT GONNA HELP ME??? Even if my package was found I still don't have what I needed for my trip. Very disappointed, and this wasn't even the first time that I'm there and the package wasn't. I hope my future shopping never involves UPS, but if it does, I will definitely go pick up at the access point instead of having them delivered to my place.

I’m the new manager at this location and I am dedicated to providing fast, friendly and clean customer service! The store has been reorganized and deep cleaned to make sure you all have the best experience possible! If you have any questions, concerns, or issues you felt were not correctly addressed please call the store and we will do everything in our power to take care of you! Have a blessed day :)

Staff are not helpful. The first time I called she gave me a 1-800 number and advised me to "keep pushing 0" which only causes the automated system to hang up. The second time she stated she had no basic knowledge of UPS and only sells things and hung up on me twice. Not helpful and rude.

Always gast and friendly service. The staff here is always willing to help and answer any questions you may have. It's conveniently located and the business hours make it easy to get to the store for any shipping needs. The store also offers items not related to shipping, such as educational subject cheat sheets. I really like this location and am glad it's here.