Fred's Heating and Air

Melissa the sales rep was wonderful. She came out gave us three options and the price for each on the spot. No other company did that. Then she emailed the quote again when she got back into the office. The two young man that came to install were polite, professional and efficient. And we love our new Trane air conditioning. It is so much quieter and does a great job of keeping our second story cool. I would highly recommend Fred’s heating and air.

Paid $571 up front for 3 years a/c system and heating maintenance. I phoned them today May 13th, and asked when they will be coming around to service the a/c as the temperatures have been in the 90’s. They told me that they won’t be scheduling maintenance until after June 20th. It turns out that Freds will gladly take your money off of you, but they cannot be bothered to pick up the phone to schedule the maintenance that you have paid for and consequently you are placed on the back burner. I’ve been using Freds for 16 years now and this is how they treat you.

Fred’s heating and air installed my new furnace,AC and thermostat in a quick and timely manner. Dave was easy to work with and explained everything we wanted to know. The installers were professional and respectful. We would definitely recommend Fred’s!

Great customer service from start to finish! We first had their repair technician come out for our AC. He recharged the system but explained the potential for a leak and possible next steps. When our AC went out again a couple months later it was clear we needed a new one. We gathered quotes from three different vendors. All were good but Fred's stood out among them (price and customer service). They installed two days later and we had cool air flowing before a weekend with out of town guests and 90 degree temperatures. Will definitely recommend them to anyone!

Fred personally assessed our heating/air needs and had his technicians out the next week to replace both of our almost 20 year old units. The technicians were on time, friendly, experts who efficiently installed two new AC's and two new furnaces in just two working days along with new thermostats. We are so happy with how Fred's team paid such attention to detail and that we are now running much more energy efficient! Thank you Fred and team!

Fred's has consistently provided excellent maintenance service for my Trane equipment. The service techs are thorough. In the four years there have only been minor repairs compared to other companies that wanted to "sell" repairs. I fully recommend Fred's if you want long-term solid maintenance. The service tech today was Jose and Fred's should be bery proud to have him as an employee as he was very professional and competent. Thank You!

Service tap was very professional and started in one area and was able to walk us through our entire house to show areas that we can improve on efficiencies and why RAC was not working. He took the time to explain versus just try to run off to his next appointment I would recommend these individuals for the company to anyone. And would also do a commentary response if needed for advertising

So far we are very pleased with Fred’s Heating and Air. They showed up on time, did a good job with the installation and even found a gas leak in my furnace that they fixed without additional cost (I forgot to tell them that we smelled gas ever so often and they found that leak on their own). I also really like their policy of not taking any payment up front. Payment is due one month after installation making sure the new system is working perfectly. No pressure (they did not tell us ten times that we had a massive freon leak in our old system like the “T” company did) and they put a better rated system in for $2,000 less. I would recommend Fred’s Heating and Air to anyone. Good folks!!!

Fred's Heating and Air is a top notch company with very knowledgeable and qualified service technicians and sales employees. After being told by a competitor company I needed to repair two parts in my furnace or replace the furnace due to its age, I called three companies to come for estimates for replacements. Fred's Heating and Air sent Melissa, a very knowledgeable sales rep, who explained how the different parts of the furnace work & the most important features of purchasing a new one. Fortunately, their company offers a free second opinion from a service technician if you have a quote for repairs from another company. Dan was the best service technician I have had at my home over the years. He demonstrated, explained and educated me on the normal range of meter readings all the while checking the components of my furnace. He determined I did not need to replace the parts the first company told me that I needed to replace. He told me my furnace was at a gold star level for the age of it. I will be definitely switching my maintenance plan to Fred's Heating and Air as well as keeping them on board when the time comes for a replacement. Top quality company!!!! Highly recommend them for sales and service!

Fred's Heating and Air was awesome! It was the first day of a projected week long heatwave and our AC stopped working. They were very responsive and were able to get someone out in just a few hours. Ryan was great and he answered all of my questions. He figured out the issue and fixed it on the spot! Super happy and will definitely use Fred's again. 👍