Robert's Nursery Landscapes & Lawns, LLC

I recently contacted about six landscaping companies for quotes on a large flower bed I wanted "professionally" landscaped. Kris Massengale from Robert's was the only one who presented me with what I would call a "great design." During the consultation, he was the only one that took the time to get to know me - my thoughts, my ideas and what I wanted the project to become. With his vast knowledge of plants and bushes, he was able to incorporate plants/bushes that were not high maintenance, yet still would look great in the area. He was also the only one that "thought outside the box." He suggested that we increase the size of the existing flower bed and to go around a wishing well that was already in the yard. The wishing well looked good, but really was a pain to mow around, so now that it is part of the flower bed, my mowing time has been cut drastically. In the end, because of Kris, my large flower bed became a gorgeous landscaping feature of my yard! He is great to work with too! He answered all of my questions and we discussed my concerns. We worked together on the final placement of all the plants/bushes. Just before work began, I wanted a few other changes and as work was being done, a few more. He happily made all the changes without a second thought. Of all my quotes, Robert's was not the cheapest, yet even though my budget was tight, once I saw Kris' design, I was hooked! I am absolutely thrilled with my new landscaping & would highly recommend not only Robert's, but specifically Kris Massengale for all your landscaping needs and/or desires. He and his crews can be trusted to do a great job for you!!

Our experience with Robert's for landscaping was fantastic! Kris made it a smooth process during the design and estimate phase and kept us in-the-loop up until the work began. Once the day came to start, Kris and his crew made sure they understood our requirements and completed the job above expectations! I would recommend Robert's for any landscaping or lawn services - thank you Robert's for a great landscaping experience!

We contracted with Robert's Nursery for snow removal at our business this past winter. We have been thrilled with their service! Robert's had our parking lot/sidewalks cleared at all times. They were prompt and professional. Once the weather cleared and snow melted, Robert's came back out and blew off sand/ice melt from our sidewalks several times. Working with Robert's has been effortless, which has allowed us to run our business without worrying about our snow removal. Due to the quality of their work, we have now contracted with Robert's for lawn care and landscaping services. I would highly recommend Robert's Nursery to any business looking for their services.

love my new backyard! Definitely a great landscaping business to use. Garrett and Kris are very nice and very helpful. Even after its done they still help me to make sure my grass grows and stays healthy!

Roberts Nursery provided the WORST customer service I have ever encountered as a consumer, and left my husband and I extremely frustrated. The company did NOT stand by their word of "providing the finest products and highest quality service possible". We recently spent $1500 on 3 trees for our backyard from Roberts Nursery on 156th and Fort. It took the company 20 days to get out to plant the trees and then (with the appropriate flags marking where we wanted each type of tree to be placed) the crew planted them in the WRONG order. (Additionally, they left our driveway covered in dirt, and crew trash in the backyard). I called right away to let them know it was wrong, the first guy I spoke with was apologetic and assured me that it would be fixed within a few days. 2 days later I received a call from the owner, Robert, telling me that his crew in fact placed the trees correctly, and that we (the customers) were wrong, with no proof whatsoever of the occurrence. He provided no sympathy, and zero apologies or options to clear up the problem. He was not willing to make up for the wrongdoing one bit, when his crew was 100% responsible for the mistake. I was disgusted by his manner and his disregard for customer satisfaction. Furthermore, we were informed if we wanted the crew to come back out to move the trees (to the places we originally wanted them) we would lose our 2 year guarantee on the trees and additionally we would have to pay the planting fee of $230 or more. I have never met a business owner with such disrespect for the customer. We will NOT be back and suggest that others explore other local lawn/landscaping companies before walking into a horrible situation such as the one that we encountered with Robert and his company. I am truly disappointed and hope that if you are reading this review you take your business elsewhere.

A real person answers the phone! I tried many times getting through to bigger nurseries like Mulhalls and Lanoha, but not successful. Someone answered the call the first time. I was put right through to the tree department. I was looking for a rare tree that they actually had. The employee was even very knowledgeable in the tree. Small family owned business. Big enough to have what you need. Small enough to get customer service. Prices are fair with what you see everywhere else. Cheap considering the quality of service and expertise. I also found out our tree was grown locally on the owners property.

Robert and his team of landscapers were very easy to work with- from start to finish. From his landscape designer to the team that did the build, they were prompt, thorough, and very straightforward- which is always appreciated. The best part of working with this team is the knowledge of materials and options, as well as being aware of other needs that may have been overlooked if I had gone with another company. As expressed, I was able to get great advice and straightforward (no-nonsense) information from both Robert and the landscape designer Kris. Additionally, I was constantly surprised that the time frame that was quoted actually took much less time (due to the hard work of his foremen). Additionally, the foremen were courteous, incredibly helpful (moving planters back to certain areas as well as moving sprinkler heads to be more efficient) AND asked for input (we were getting outdoor tile placed). When we get our backyard completed next year, Robert's will be getting a call again. Thanks guys!

Robert's Nursery was the best choice for our patio project. Our paver patio was completed ahead of schedule and above expectations. They did an amazing job. I highly recommend them to anyone wanting a project done right! We've been so happy with it we have already had a few parties on it to celebrate! Seriously awesome work!

If I could give a rating higher than 5 stars, I would. Robert's customer service exceeded expectations! We had landscape work done. Everything was perfect. All of the people we dealt, from the designer, to the workers and the office staff with were fantastic. Great attention to detail. Respectful hard workers who were knowledgeable and were pleasant to work with. I highly recommend Robert's Nursery. I suggest you ignore the negative reviews.

Roberts is a great nursery. I have always experienced great customer service when I have questions about my lawn. They seem to know their stuff that's for sure!! Good nursery with great prices. Its a small business that's doing all the right things. Ill definitely be going back.