DoubleTree by Hilton Hotel Omaha Downtown

We¿ve booked here several times, always great reception and given room choices etc. Room is always comfortable and clean/sleeps well¿ no guest noises noted in hallway. Close walk to downtown dining.

Awful, the hotel felt haunted and was run down,It’s time for A makeover. The staff was extremely nice, and professional. After checking in and going up the elevator, i entered my room, I immediately turned around ,check out and moved to Aksarben village for a newer Hilton hotel.

The location to the zoo was great. Also, Phill at the front desk, he was very helpful and super friendly!

The worst Hilton I've ever stayed at, and I've been a Diamond for 9+ years. Old and antiquated would be a kind description. Room requested was not granted, upon entering my room; the lamps were unplugged, 2 of 3 outlets next to the bed didn't work, no fridge, toilet paper holder fell off the wall, toilet wouldn't always shut off after fill and had to wiggle the handle, no answer at room service, no fitted sheet on bed, and mattress sagging on one side. Cut my stay short due to the condition of this hotel. We'll see how they do on the billing when I check out in the morning. Staff was friendly and helpful as could be. Time for an remodel Hilton as this place is damaging your reputation.

Our room had someone else's dirty towels still hanging the rooms are muggy I question the air quality. Ice machines broke on multiple floors but the very sweet Starbucks barista was very sweet and filled our ice for us

Clean inviting lobby. Very nice room decor, extra comfortable beds, fluffy towels. Quiet. Helpful, friendly staff and accommodating staff from the desk to the shuttle driver. Free Wi-Fi.

The staff was great, the room & linens were clean, the pool was great, & only a short walk to the Old Market. The only thing is that I think the parking fee should be waived for guests. We would stay here again!

The location, views, and pool was very nice! The room itself was a little outdated and the bathroom is very small. A lot of the outlets in our room did not work. Overall, our experience here was pleasant! Our little one really enjoyed the fountains across the street. We also had a blast swimming.

I have stayed here twice and both times the front desk was friendly. The cookies are awesome. My issue was with the parking. I went to the front desk to validate my parking pass each time we re-entered the garage, but we were still charged for parking when exiting the garage and they did not offer a refund. There was also an event in the ballroom on Saturday evening and they should have had extra security for the event because people were arguing and fighting outside.

Panel was falling out of ceiling in our room the drain plug in the bathroom was not in the tub and was broken so it was completely removed. the chair needed dusted in the corners the comforter on the bed was very old and the feathers and it were falling apart and there was barely any left in it. People at the front desk for very nice and helpful though. Breakfast was pretty good.