402Plumbing Services - Water Heater installations & Drain Repairs

Fernando installed our water heater about a year ago, and recently the drain valve on it failed (manufacturer issue, no issue with the installation of the water heater). He replaced the plastic valve with a brass drain valve, and since it was under warranty, he did the work at no charge to us. Thanks, Fernando!

Came on a Sunday which was appreciated, job was not complete and it was getting late, asked him if he wanted come the next day. He stated he would be by in the morning, multiple texts and calls and we received no other communication, did not show. Not a good look. Any communication would have been acceptable and we could have called someone else if he didnt want to do it.

Our toilet valve broke and my husband and I attempted to fix it ourselves. We had no idea what we were doing. Once we had installed the new parts, we realized we made some mistakes and there was a leak. We called 402 Plumbing around 6 p.m. on a Friday. Fernando was very kind and professional. He came within the hour and replaced the leaking pipe, fixed some of the issues we made when replacing the valve, and also helped answer some of our other plumping-related questions for future fixes. We will definitely be reaching out to Fernando again.

Called to have my main drain cleared out. Fernando was responsive in communication and did a good job, great guy, was personable and gave me preventative advice and advice on another issue I was having. Will Call him again with any needs that may arise. Thanks Fernando!!

I requested a quote and Fernando responded almost immediately and we set up a time the next day for an appointment. Since we have an unusual size valve in our toilet they had to order it online but that arrived quickly and the next morning they returned to fix the toilet. The communication was great and the service was fast and friendly. I have found the plumber that I will call anytime I have another plumbing issue. I can’t recommend them enough!

Nando is amazing! I needed a plumber ASAP and he helped me out right away. I will definitely be sending him business and be a returning customer. Thanks, Nando!

402 saved me the day I had a plumbing issue and needed it fixed ASAP same day. I was in a bind and he was not only able to get me taken care of, he was also extremely professional, fast, prompt, efficient and courteous. He was able to get the a quality job done by the time I needed it completed. I will be recommending 402 plumbing to everyone from here on out.

We just moved into a new house and after a day we noticed that the hot water pressure started to drop. The water heater was working fine during our final walk through of the house as I ensured to check it. Just a very untimely issue of it going bad, specially when we had people staying with us as they were helping us move. Needing this to be resolved quickly, I called multiple plumbers in the area and could not get anyone in to replace the water heater within the day. I stumbled across Fernando on google search and I am so happen I did. I gave him a call and left a voicemail: within the hour he returned my call. He then was able to come over to check out the issue I was having, and was able to confirm the issue as just needing to replace the water heater. He directed me to pick one up at a local big box store and that he could install it later that afternoon. I was able to get the water heater he recommended, plus I purchased a water softener since we had buildup issues as well. Once again the water softener was a recommendation of his, but he was not pushing me into buying it. Once I got home with the items, Fernando was able to come over and complete the install of both the water heater and water softener within only a couple of hours. By the end of the night, we were all able to enjoy a much needed hot shower. From first communication to completed install was only 1 day. I cannot thank Fernando more for the above and beyond customer service, professionalism, and skill of his craft. I highly recommend him and I will continue to use him going forward for any of our major plumbing issues or remodeling!

Fernando made an appointment with me for 10:30am. No show and did not have the courtesy to call and cancel. No apology needed.

Fernando did an amazing job repairing the frozen pipes in my crawl space. Highly professional and very knowledgeable.