Enterprise Rent-A-Car

I was sceptical because of the horror stories Ive heard about people getting ripped off from car rental companies. One company mentioned a lot, was Enterprise. I was pleasantly surprised when my online booking was a GREAT price, and took only a few minutes. I was even more surprised when I picked up my vehicle and it was bigger than expected, and the pick up process was extremely easy and fast. I kept the vehicle for a week, and dreading the return because of the "hidden fees" I kept hearing about. I returned the vehicle as it was given to me (clean and with a full tank of gas)... Once again, to my surprise, I was only charged EXACTLY what my online booking told me I would be charged. No hidden fees. My experience was great and the staff was friendly. No complaints.

Horrible experience Enterprise ruin my 20th anniversary trip with my family. Gave me a 2 wheel drive vehicle to go to the mountains when I requested a 4 x 4. They wouldn't fix it even even after the vehicle high issues. Never will I use them never again.

::::UPDATE:::: THEY HAVE REACHED OUT TO MAKE THINGS RIGHT. UPON REVIEWING MY INVOICE I WAS NOT CHARGED FULL PRICE. I reserved a luxury Chrysler 300, was offered low end Charger or Malibu. No offer of a discount, or even an apology. The outside of the car was freshly washed...poorly. still had mud on the rear quarter panels and road grime everywhere. The inside of the windshield looked like it had been wiped with a dirty shop towel. I had to pull over and use my sleeve to clean it off because the glare. So, before I got started on my three hour drive home, which I haven't seen in 3 weeks, I got to clean the inside of a windshield. Not to mention having to take it through a carwash before surprising my wife at work for her Birthday. Thanks.

Was very pleased with the rental, very clean and maintained, would do it again. Staff was very courteous, I give them a 5 thanks.

Fast, easy to get a car. Friendly service. Would use again.

The vehicle was amazing. They helped me out every way possible.

Car was nice, picking up and returning the car was easy! Thank you for making it easier when I had to get my own car repaired!

Car was clean, fully gassed when I picked it up. Great mileage, pleasure to drive.

All of the staff we friendly and helpful. Hit a big snag while trying to rent but they were patient and helped me to work it out. In a short amount of time I was on my way

Always a great place to rent a car however when I requested the largest vehicle available I ended up getting the smallest. I am a large guy the vehicle that I ended up with was so small that my left side was against the door jamb the whole time while driving. My companion was wedged between me and the passenger side door jamb neither one of us could comfortably use the armrest between the seats. I'm not sure who that tiny car was made for but it was definitely not made for full-size individuals.