Valvoline Instant Oil Change

I just had a question about my cars high rpm and the staff was super helpful and nice into directing us on somewhere to go. They have amazing customer service and I would definitely recommend them.

Typically this place is great. However, today I showed up and they were unable to perform oil changes because they were out of oil filters. I was told all other locations in town were also out. I understand that sometimes there are shortages, but I am not sure why they were even open then if they couldn't perform their business's primary purpose. I now know to call first.

This was my first time having my oil changed here. Excellent, fast service. We were able to get in right away. Kyle, Brent and Brenton were the ones that worked on our car. Kyle walked me through the process of what they were doing, and the group did a really great job of checking everything, including all headlights and blinkers to make sure they were all working properly, checking tire pressures, and the battery. We were able to sit in the car the entire time and see what they were doing. They did try to upsell additional services, but did not pressure when I declined, which I appreciate. I was also offered a $10 off coupon by a rep over the phone before we went in. Excellent service there overall. We will definitely be coming back.

Highly recommend Valvoline Instant Oil Change. Matthew, Connor and Mack were great to work with. Not only were they efficient, they gave me options and information as they serviced my car. Definitely a 5-star business.

Got probably 5 oil changes here in 2020-2021 and my car was using a lot of oil and making some noises. Took it to a mechanic who said he suspects the oil filter hadn't been changed in the last 2, maybe 3 times I'd taken it in for an oil change. Premium prices for subpar service.

Got right in. Very fast, knowledgeable and friendly.

So far my experience has not been favorable, I am hoping to be able to update this with future stars for doing the right thing. Starts with parking my Lincoln Navigator in the parking lot when I got a flat tire nearby this store early one morning before it opened. So I didn’t call till the following day, when I was informed it had been towed to impound. This store has NO sign saying anywhere that you will be towed or private property however, does have a sign says “tire inflation”. Vehicle was parked in Valvoline’s parking lot. Which I’m being told is private property and that you can be towed at any time parking on private property. 1st? Why would a company tow away business sitting out front clearly with a flat tire and needing serviced? Not to mention the damage done to the vehicle during tow. Which is a whole separate issue in itself. Will update..

This place is the best for a quick oil change. No hard sell. You tell them that you want an oil change and that's what they do. Last time I went to their competition (rhymes with stiffy tube), I got charged for things I didn't ask for and possibly didn't even get. My fault, the receipt was folded in thirds when it was handed to me and I tossed it in the glove box. I didn't look at it until accounting asked for a copy (that's how bad it was). Long and the short of it, I trust these guys.

Good techs that do good work, grossly overpriced. $114 for a 6 quart oil change. Update: $13 for a quart of oil is excessive. My fluids weren't topped off and no one even cleaned the oil from changing the filter so my garage floor has oil on it. Perhaps it's because everyone there was too busy hanging out with some girl and her dog. Check your cameras.

Great oil change. They accepted my coupon and told me where to go to get my air filter. I brought back my air filter, the guys put it in for free. Thank you.