Aspen Dental

My experience at aspen dental was good. The dentist answered all my questions that I had and helped me come up with a dental plan for all of the work I need done. April the office manager is the best! She goes above n beyond to make sure you get what you need!

I felt like I was being sold a car. They had me talk to 3-4 different people before I was even taken care of for the reason I came in. I had a tooth that was causing pain, they wanted to check my teeth for a cleaning plan. I just wanted my tooth fixed so i wouldn't be in pain. I have to say when it came time to do the actual work on my tooth, the dentists were great. Everyone was friendly and concerned about my well being. That's why they're getting the 3 stars.

Imagine going to the dentist and leaving feeling more upbeat than you did before you got there. That was my experience. I was nervous that I hadn't been taking as good of care of my teeth but after talking with the hygienist and the dentist they assure me that I was in good hands. They put together a plan to get my teeth back to 100% and they were very friendly about it. More importantly they were positive about what could be done and what required the most attention. I would recommend them to anyone!

This place is great! I haven’t been to a dentist for a hot second, so I was quite nervous, but the staff changed that for me quickly! Everyone was so nice, professional, relaxed and they took time to explain everything to me medical and financial wise. I highly recommend this place :)

Well, they didn't do any damage, but I won't be going back. I hadn't been to a dentist since I retired and lost my dental insurance and my teeth were in pretty bad shape. Seeing their commercials on TV offering a free first visit, I thought I'd give them a try. They got me in right away and told me to be early to fill out paper work. I waited 2 hours. I was told they were having a "crazy day". The only person who was nice was the dental hygienist. The dentist then told me what should be done in a very matter of fact manner. Then I was ushered off to the office manager, who told me how much it would cost me. There was no discussion about whether I really wanted all of it done. I was simply told how many teeth needed to be pulled (quite a few), a deep cleaning was needed, then I needed cavities filled and then I needed a partial. All this would take about 6 months and they dictated in what order they would be done. They did not have separate chair areas and I didn't feel the office was clean. The dentist I saw may have been well qualified but really needs to work on their bedside manner. Too cold for me.

This is absolutely the worst office I have EVER been too!! I paid to have new dentures and they did they first exam, set up the paperwork, and wanted payment of half before anything was done. I understand that. I went in and had the impressions done, mind you I already have dentures these were just a back up set. I picked out my color (shade of my dentures) the day of impressions. I went in today for a wax impression and I was told I needed to pick a shade I told them I already had done that at the previous visit. The RUDE assistant advised me that color wasn't available with the dentures I purchased. I was livid, there was another lady in terrible pain waiting in the waiting room for over and hour and then a sweet older couple came in and said they were there 2 hours the day before only to be turned away!! They are very unprofessional and inconsiderate!! If I hadn't already paid for my dentures I would not return and I would NEVER recommend this place to anyone!!!! The dentist was very nice but he needs all new staff who can accommodate clients. I'm in the healthcare field myself and this was very unprofessional!!

They were prompt in setting up my first visit. The office is clean and the staff welcoming. The dentists are very blunt, give you a couple of options, and then set you up with the office manager. The office manager walks you through the procedures and details the cost. He will set up payment plans and you get to see everything up front before any procedures are done. Since I had my procedure, I have had to return several times for adjustments and the staff is still great and the appointment timely. I do feel like some of my concerns have not been met yet but as I am still in the process of dental care I do think my concerns will be handled.

My first visit was kinda good except the painful xray with the cold technician. The hygienist and the dentist was nice and friendly. But the wait was pretty long. They said my bone is losing so I need a deep clean and sent me to the office lady who takes care of payments and insurance. She was nice and informed me about the $130 electronic toothbrush which I didn’t want so she took it out of the payment. The second time I visited, it is the same hygienist. She was nice and friendly. it took her 2 hours to clean half left of my teeth but it’s only about 30 to 45 minutes that she actually clean my teeth. She stopped 2 times in between to go to do hygienist check for other people. I was afraid that my mouth would stop be numb. And in the end she told me she would have to reschedule my next appointment which was 2 days later because she needed 2h to clean my teeth but they only put on 1h appointment. Which I don’t understand. Well if she did not stop in the middle to do something else then she can finish what she was doing in half of hour. And she wanted to reschedule me to 3 weeks later. I took of work to go to dentist and I don’t have any other day off until next year. So I told her I had to check with my job. She told me that’s okay but I need to give them a call as soon as possible since she doesn’t want bacterias from the other side affect the clean side. I don’t know if 3 weeks later will be good not letting the other side get affected. Whatever, I called the office and asked if I can get any appointment sooner or either they can move me to another office. The receptionist put me on hold the first time, then she said nothing until 11/14. Then I told her if I can go to a different dentist and get my refund. She put me on hold another time. This time she came back and give me an appointment a week later. I read comments saying that they mess up on payment too. A lot of complaints on the comments were what I actually went through. I don’t know if I will have to pay more for anything. But I’m looking for a new dental office.

great experience. friendly helpful staff and surgeon. high marks all around!!

As my first visit I was greeted warmly and only waited 5 minutes before being seen. (I had filled out the paperwork at home) The dental assistant was very nice and professional and the Dentist gave a thorough explanation of my situation. It would have been nice to watch tv during the wait times in the dental chair