Genesis Health Clubs - 84th & Q Street

Very nice remodel. Staff is very kind.

I love the 84th street gym. The staff is friendly...the facility is clean n well kept. They changed the whirlpool rules I love to relax after my workout in the whirlpool n now they require swimsuits..I didn't bring one...so no relaxing for me...now I have to add more to my gym bag...such an inconvenience

Just joined. Very disappointed in the condition and cleanliness. Not close to the good shape it should be in after a renovation. Just looks like money ran out and details not finished.

Genesis is the best gym I have found that is worth the membership fees! This gym has everything from a full-sized basketball court to an indoor and outdoor swimming pool! I love it here!!

Great, clean, newly remodeled place to workout!

Ancient machines. Zero air circulation. All genesis gyms are this way. Super old cybex machines.

Well, I can tell that they do a good job maintaining the facility, I was assisting to the one at 84th and Q. I decided to go with the month to month because I didn't wanted a commitment and all other fees that members have to put up with. All good no worries until out of the blue they hit me with an "enhancement fee" $41 some dollars out of left field. They tell me now that it was in the contract, funny, they explain every single thing when you come in verbally, but not that one. it's not the $41. and change dollars that bothers, it is the principal. Also now in order to cancel I have to ether come in in person or send an email to the general manager, a guy I never met nor I ever saw in that location. Obviously he's out of touch with his customers because when I called the lady that answer told me that I was not the only one calling about that BS fee today. So, is not the facility, or their people, it is the unethical way they conduct their business that has drove me out of there.

Hey Ladies and Gentlemen, If you are looking for the best gym to come to please give a 1 hour out of your day to stop by 84th and Q Genesis. Katy and Maggy hold down the front desk going above and beyond with there customer service. The entire staff from in the back to the help service desk are absolutely amazing. I love coming here my three days out the week. Great Facility. Great Towels. And got some good food choices with healthy snacks. So if you want a gym to call home just call 84th and Qs Genesis.

Gym went downhill fast once they changed to Genesis. Even the customer service has plummeted. Tried a few other Genesis facilities around town, they were even less impressive. Cancelled my membership the beginning of January, they continued to bill me 4 more times before I finally stopped payment at my bank. Now they refuse to take responsibility for their errors in the cancellation process, and refuse to credit my account. BEWARE, you may like the experience for the first few weeks because it is new, but you will pay for it in the long run. Update, I received an email stating management would like to resolve this, please email them at a specific email address. I invested 15 more minutes re-establishing the facts for them, just to waste 15 more minutes of my life. Not so much as even an acknowledgement of my communication.

Great place to exercise, nice and kind staff, great group classes 2 and it's a gym with a lot of equipments and health activities like massage, therapy, steam, whirlpool, indoor and outdoor swimming pool and so on.