Bellevue Hills Apartments

I live in Papillion Heights who are now managed by Pheasant Ridge and I've had so many problems with them it's ridiculous. When I first moved in, I noticed water damage to one of the cabinets under the sink (moldy and wood was buckled) and that was never fixed...the pipes under sink would constantly leak and they actually fixed that but it didn't last long because the leaking started again and created more mold. I called the office to tell them and mentioned there were children in the apartment and a baby, and the woman I talked to was nice and told me they'd send someone out to fix it. When we told the maintenance man about the mold and asked what he was going to do to fix it, his answer was to spray paint it. Now, because of the rent statement being late every month I was not sure exactly what I owed them since it changes (charged for water and sewage no big deal) so I was $7 short. $7. I was sent a note saying if I didn't pay the $7 (honestly not a big deal) they'd send papers to their lawyers. Because of it being Sunday and Christopher Columbus Day the next day the office was closed so I left the money order for that $7 in the drop box at my complex. I had no problem paying the $7 but for us to be scared we'll be evicted over it since we are unable to get to the office is ridiculous. It takes them forever to complete work orders for things like water leaking from the ceiling and the air conditioner not working in 90 degree heat. Nice apartments, terrible staff.

As a resident here at Bellevue Hills, I couldnt be more happy! Both the units and the apartments themselves are being renovated, the grounds are always clean, and my neighbors are friendly. Now dont get me started on the staff, they've always been friendly, had a smile on their face and have been reliable when it comes to my work orders from the past. 5/5

So I read through the reviews to see if anyone else had the same problem as I did and what do you know a couple people have.I understand with the whole Covid situation going on however not getting back to an applicant is very unprofessional. Wether they are approved or not having to pay $138 just to apply and not even get a response back is kind of upsetting.I spoke with Judy in the office and she was very sweet and kind She had said she was going to be having someone reviewing my application and I appreciate her at least trying however after numerous emails and calling to reach the office I guess I’ll just give up waste of time and waste of money.

We lived at pheasant ridge for one year, and it was a pleasant experience. We were new to the area and they offer great pricing for a great amount of square footage space. If we had a problem, they fixed it for us. There was a little miscommunication when we wanted to add a roommate, but that's fine, miscommunication happens. We just had to move to add our roommate, but Naomi especially was always super sweet and helpful!

At the time of writing this, the aprtment complex is going through an overhaul. They have changed management and updated some of the older parts of the building to include appliances in some of the apartments. Overall, I've had a good stay here. The only major complaint is with the residents. The dog-owners on my side of things seem to not think they need to pick up after their dogs. It's pretty gross and I have to watch my step walking my own dog around the grass.

Everything the last reviewer said was right on point this place is a dump. My son SUV was broken into twice. I lived at this complex for a year and paid my rent on time, never later. The apartment was not cleaned properly when I move in and I cleaned the apartment before I moved out only for them to make up charges to keep my deposit. I never received anything stating why they were keeping my deposit. I only found out when I called today, only to have the property manager hang up on me because I quested her on why I did not received an invoice of the charged in 14 days which is required by state law. Bellevue police spends a lot of time in Pheasant Ridge. This place is filled with pot and meth heads. You can’t get them to fix anything without it breaking again. The property manager is very rude, disrespectful and unprofessional. Stay away for these apartments. Staffs are only nice to you until you move in; with the exception of one woman that worked in the office she was always nice when I had any issues. Snow removal is horrible in the winter. I could go on and on but I’m happy I’m not living their anymore.

(AKA Carberry) Updated Jan. 2019. I lived in Pheasant Ridge Apartments for 3 years in 2 buildings, in one bedroom apts. Due to my own circumstances, I had to move up North a year and a half ago. When I left, there was Andrea and Ashley in the office with management and they were always kind, attentive and just great! I never had a problem there with parking, neighbors, and the very few maintenance requests that I had were handled immediately. Fortunately, I made a couple really good friends there who were neighbors and I have driven down to visit them quite a few times. With every visit I see new improvements going on all over the place. It feels like home. Time for me to move again, and I hope to come back to Pheasant Ridge! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From 2016: All new staff in the management office in the last couple months. Lots of projects, work and improvements going on all over the complex! Sonjia, the new manager, is terrific and a pleasure to deal with!

I've been trying to move into Pheasant Ridge for 3 years and I've finally made it! I've been watching and have only seen improvements. I met the new staff that went over and beyond to help me with all of the paperwork and stuff I didn't understand. My friend Doris came with me and was very impressed with the staff also. Been here a couple of weeks and have no complaints. My daughter likes the prices compared to others and might end up moving out here. Maintenance fixes things really quick and gets things done right.

Moved in approximately 4 months ago. Everything in our unit was just like we expected. We have a 3 bed 1.5 bath unit and for the price we pay, we’re very happy. Courtney in the leasing office is the best. She helped my mom and I when we were putting in our applications for the apartment. Everyone in the office is very nice and helpful. My only issue is that people walk their dogs and don’t clean up after them. There is piles of dog poop everywhere. I stopped walking my dog because of this. I don’t want to get blamed for other people leaving their dog poop. Also parking in building 9 is horrible. Theres people from other buildings coming to park in our lot. I usuallt have to park my car close to the clubhouse and walk down the street. Its gotten worse as of lately but otherwise I’m happy living here!

I can say now that theses apartments are under better management everything is a lot better. Thank you BJ in maintenance for fixing the title in my shower. You did a great job!!!!!!