Roto-Rooter Plumbing & Water Cleanup

I called the night before and they had a Ray out first thing in the morning. He was friendly and knowledgeable and went over everything he found. Ray got to work on what he could, and called Paul out to help him. They both put in a good 8 hour day getting what they could done and calling in additional help for what they couldn’t. Joe came in to help with the water damage claim, Eric checked the main sewer line out, and Nickolas spent a lot of time removing the damage and cleaning/disinfecting. Everyone put in hard work and was extremely pleasant and friendly while doing so. It was a trying day for us, but not at all because of the team that came to help!

I believe I had Paul come out and fix my vacuum breaker. He was very straight to the point and was honest about the prices. I called to ask if you could reach out because I still had some questions and he called me immediately. Very pleased with everything.

I had a clogged kitchen drain that progressed to the bathroom. The snake didn’t want to make the correct turn in the pipe. Mike and Nic diagnosed the problem and stuck with it until they were able to clear the clog. Both men were polite, courteous, and professional. They kept me informed as to what they were doing and cleaned everything up when they were done. Great job! I highly recommend them if you have any plumbing issues!

All thanks to Jim, Ray, and Steven! They made a stressful situation smooth and simple. They are even helping us deal with our homeowners insurance. They explained everything in detail and in a way for me to understand. Highly recommend hiring these guys! Just an outstanding job through and through.

The guys that came out were very easy going and professional. Did a great job and even had a few nice things to say about my house, my dogs, and the work that was done in my house. Although the dispatch had a mishap and didn’t schedule as they should, the two guys that showed up were awesome. Thanks guys, you did great!

Thomas was very professional and made sure the job was done properly. The best part is that he took the to make my carpet and floors would not get dirty from him walking around and bring in his tools. He is the first plumber I had come over to do so. Thanks for making this New Years Eve more enjoyable

I called on a Sunday night (8pm~) after noticing a broken valve underneath my sink that had a slow drip. They scheduled me for a morning to 1pm window on the next day (Monday). The service rep wasn't able to make it until noon on Tuesday, but the dispatch called me twice on Monday to update me and let me know what's going on with them not being able to make it that day. Pricing was transparent ($319/hr at time of writing before the $75 can discount), and it was fixed within the hour. Brad, my service rep, was super knowledgeable and definitely had my best interest in mind.

We used Roto-Rooter for a drain clog that turned out to be more of a plumbing issue than we had anticipated. The plumber (Bill) and Drain Clog expert (Craig) both serviced our kitchen sink drain. They were both extremely professional, courteous, on time, and did an excellent job. We were able to get an appointment the next morning (the drain issue occurred late Friday night), which was great!

Nathan was amazing. Extremely professional, great attitude, an all around delight to speak with. He was very knowledgeable about the questions I asked and about what he was doing. He explained what he was doing and what his plan was to fix the problem. This was my first experience with Roto Rooter and I will absolutely be calling them for any more of my plumbing needs. Fair pricing and fantastic customer service. Thanks for the great experience!

Jeremy was amazing! He was very knowledgeable and resolved my issue in a timely manner. He checked in with me throughout the entire process to make sure I understood what was going on and was comfortable with the work. He cleaned up the space very well before leaving and was just a kind person overall. Anyone who uses this service will be lucky to have Jeremy complete the call. Very professional and did great, clean work.