Long Dog Fat Cat Loveland

I was very disappointed and dissatisfied with my visit to this store.When I arrived to the store I wasn't greeted. I had to approach both employees at the time to get help instead of being greeted and offered help when entering the store. I was going into the store for my dogs very first scheduled nail trimming appointment at this location so it was all kinda new to me. Before I knew it some Billy Eilish look alike came over and snatched my dog from me and proceed to walk towards the back of the store. My dogs leash was still attach to his harness and still wrapped in my hands and she was already walking toward the back of the store! I had to mention the fact of taking the leash off just so she could actually proceed! She didn't try greeting my dog. She didn't try saying hello to me or my wife . She didn't mention where she would be taking him or where the nail cutting room was located. It was just snatch and go from the second she saw him. Now keep in mind this is my VERY first time at this location and first impressions do matter a whole lot especially when you're dealing with some else's pet. If I could rate half a star or even no stars at all, I would definitely do it.

I was given great help picking out good long lasting treats for my dog and I appreciate that it was open Memorial Day evening. The gal working 5/31/21 at 7:30, I didn't get her name, was very helpful and informative.

Every time we go they are so helpful and friendly! Always have great suggestions for new food and treats, and a huge selection of sweaters for big dogs! That is so hard to find, especially when I've got an 80 pound dog and a 100 pound dog! We buy all our dog food and treats here!

Just went in to get some treats for my senior dog's last birthday and the staff was so sweet and helpful! They had a great selection of treats: cookies, cupcakes, meat sticks, bones. We've gotten pupcakes elsewhere and were unimpressed but these were soft and crumbley just like a human cupcake. We will most definitely be back!

Our Clinic had an Open House the owner came out and set up booth to let people know his locations and what they sell and do. We had so many nice comments from people about how nice he was and they were pleased to know what he had to offer. Grooming, Baked Goods, Pet Food, Treats, and a store filled with fun things for your pet. Would highly recommend this store to our clients!

I love LDFC! They helped me get my dog onto a great probiotic and food to completely cut out his allergies. What I need is always in stock, the staff are super friendly, and the prices are comparable to other local chains.

Being as I moved back to Omaha recently and my prior groomer was no longer in business, I sought out LDFC based on their good reviews. As the location at Village Point very near me is not taking new clients, I opted for the branch off Center. My appointment was to be with Megan this past Saturday, and arrived 15 minutes early. While walking around the store browsing, I was asked if I needed help to which I let them know I was looking since I was so early. The young guy at the counter stated he tried calling me, to which I checked and had no missed calls. He then went, that the groomer called just then and he was going to get ahold of me because she called in sick. I was rather upset that this was less than 15 minutes before my scheduled time, as I had planned my travel and day around this. Had I been given a heads up, it would of been different. He got very rude, started laughing and said it is what it is. There was no sense of understanding or common courtesy. I decided to wait to reschedule with a different groomer (as I had this app booked in advance), and tried calling other locations to speak to a manager. Village Point wouldn't tell me when a manager would be in, and Mid-Town I actually got the store owner. I explained to him what happened--he took my number, saying he would check into it and get back to me. It's been several days and I have heard nothing from him. I've always enjoyed shopping at this store, but due to this experience and the way I was treated there as well as after, I do not trust my dog with them, nor will I be shopping at their branches anymore. I will take my business to other small deserving owners.

The employees there are very helpful. There is usually a dog behind the desk too. VERY COOL! LOVE IT. I always choose LONG DOG FAT CAT FOR the food for my pups!😁 …

Very friendly and helpful employees. Large selection of healthful dog foods and treats. It's a clean and organized store. They have a self-serve bathtub for dogs which is supplied with gentle oatmeal shampoo & conditioner, towels and a dryer for long-haired dogs. I really appreciate that employees all wear masks and request that customers please wear a mask too.

The people that work here MAKE the place! The store has great selections and exceptional service! Our pug Bellina and rescue Brava LOVE visiting!