Cottonwood Pet Resort

I boarded my 2 dogs here for 5 days and was very impressed with the company. They had a variety of options for sleeping arrangements, treats, pet excursions, etc. Which was perfect since one of my dogs is a new rescue and he has some trust issues with new places. They also have cameras in all the play areas that let you watch your dog anytime they are out playing. Booking, Check in and Check out was very quick and easy. I would highly recommend this place to anyone. My dogs enjoyed their time and I did not have to worry about them staying somewhere.

Love this place and all their staff. My dog is so excited to be here. Its great socialization and exercise for our highly active puppy when we have meetings or events that require us to be gone most of the day. I hate having her in a kennel for extended periods of time so cottonwood has been our saving grace. She comes home exhausted 😴. We are so thankful for cottonwood and how much they love our fur baby 🐶

Our black lab LOVED it. He was so excited and joyful after his stay. Next time we're in the Omaha area, we will use Cottonwood again!

Our dog Rhys spent his first weekend here. Very pleased with the service and care that he got. Loved watching him on webcam!

Our dogs love Cottonwood! The online cameras are fun to check in on your pet. We always feel like our dogs are in good care when they can’t be with us.

We are raising a puppy for Leader Dog. In the future we are in Nebraska, and our pup needs to have some down time. This is the resort of choice! He was ecstatic once he realized where he was going. Dogs don't lie.

We brought our dog here to spend two nights before a big vacation to get her acclimated and had no issues. When we went on our 10 day vacation, we had trouble picking her up and they flat out refused to help with waiting a few extra minutes after closing and ended up having to pay an extra night. We had paid for grooming, trail walks every two days, and play time as she was not spayed (they require dogs to be spayed/neutered to go into the shared dog areas for public playtime). When we received our dog, she lost 6 lbs and became reactive. She is now upset at dog barks, the presence of dogs, and scratches aggressively when restrained. She had a sweet temperament before this visit and had prior interacted in dog parks positively with no aggression. I expected more from an establishment to uphold high standard to treating our fur babies properly. Trust was given to have family treated right, and with the red flags for pick up, her weight loss and her 180 degree change in behavior, I cannot recommend this place. You will have your dog scarred for life, and they do not deserve the mistreatment this place gives behind closed doors.

I boarded my dogs in the past (several years back now) and have had great experiences, so I always recommend Cottonwood. However, I recommend Cottonwood to my in-laws for their 2 puppies and the service and communication was far from recommendable and very disappointing. 1. They brought in toys and treats for the dogs. When they were picked up they were never given either after 9 days. 2. Their dog beds they brought in were covered in white fur, even though our dogs are black labs, the explanation was they had to keep them in the hallway alot and must have been from another dog. 3. And the actual worst part, they came back with Kennel cough and no one said anything when they were picked up. No one cared to mentioned before or after they were dropped off that it was apparently going around the kennel. I know things can happen, and sickness goes around, but I am very disappointed in the service and complete lack of communication and will no longer take my own dogs here, or recommend your business.

This is like a home away from home for your pet. We use their daycare services and also their boarding. My coonhound loves to go back and has made some really good friends that he loves to see each time he gets to go and play for the day or for a few overnights. The staff are all friendly and caring and love what they do! You won't find a more reliable place to take your pet. They are like family.

We have been looking for a groomer for our Newfoundland and Cottonwood did not disappoint! The communication from drop off to pick up was great. You can tell the groomer cared about our dog and we really appreciated it. Highly recommend!