Premier Toyota

Premier Toyota and David absolutely rock!!!! Excellent service was provided by David and his team here at Premier Toyota. We were so lucky to have our car troubles during our road trip close by to this dealership. From start to finish we felt we were in great hands. Although we were not promised anything in terms of being able to resolve any issues found in the initial phone call, we were grateful that the skilled mechanics diagnosed the issues in a timely manner and was able to fix it for us. Turned out the issue was only a sensor in the air filter but we ended up also having spark plugs changed as that would be needed in another few thousand miles. We highly recommend David and his team for your car troubles or regular maintenance. They are trustworthy and kind hearted people.

Just bought a Rav4 Hybrid and I was treated to fast and honest service. No dickering and stuck with the agreed upon deal. Will buy from again if I am in the market for another Toyota.

Nothing but positive feedback for this group. David helped me with a new tundra and when I had to cancel, he still took care of me. Would give more stars if I could!

Honest, fast, knowledgeable. I had better customer service here than in our 4 star hotel in Chicago 2 nights ago. These guys are rare gems. A+ experience. Can’t say enough positive things about it.

Don't buy from this dealership alls they want is your money. The used car I bought had a bad motor. I never got to use the car because of the motor. I sold it for parts and lost over $2000 dollars on it. I have since bought another used car from Platte Valley Ford in Kearney and I would recommend them for there great service and honesty

Amazing group of people work here. David Facilitated an excellent online/phone negotiation. Eric did a fantastic job getting all the paperwork correct and ready for a fast and thorough transaction . Roy did an exceptionally great job going through the vehicle with my wife and showing here every feature and making sure she was comfortable and more than pleased. Overall an OUTSTANDING experience on a 2016 Certified Pre-owned Highlander Hybrid Platinum Limited.

Extremely disappointed in how this dealership treats its customers. I had my Toyota 4Runner had some issues on the way back home to Lincoln and I had it towed to get it checked out and get a diagnostic done it. After about two weeks of not hearing back from them I contacted them to see have they been able to find the issue and can they send me a estimate before they do any major work on it. After about two weeks of me going back and forth with them on the phone and they continue to lie to me and say they are going to email me over the estimate. I got fed up and decided to go pick up my 4Runner because I was tired of getting the run around for a entire month. When I go to pick up my vehicle I asked them where is the estimate they were supposed to email me and they said they don’t have a diagnostic or estimate for me. This has been the worst experience I have ever have at a Toyota dealership. If you are needing to get any help figuring out what happened to your vehicle DO NOT GO TO THEM they will waste your time.

My wife and I were driving through town on 80 when we ran into some car troubles with our RAV4. Luckily, Premier Toyota was only a few miles away. We dropped the vehicle off and took a Greyhound bus back to Denver, calling the next morning that Premier was open to explain the situation. I cannot describe how awesome the customer service was here. It is almost tempting to make the 4.5 hour drive to have my vehicle serviced here going forwards, but sadly the logistics are just too difficult to make work. Ben Kurre in particular went above and beyond in helping me to navigate how to come pick up the vehicle once it was ready. I really can't thank the Premier Toyota team enough.

We recently purchased a vehicle from Premier Toyota. Only, 4 months later we were to discover that the vehicle had extensive damage underneath that was patched up and never reported. We met with Garod Remus who is management position of both Jerry Remus Chevrolet and Premier Toyota. He told us that this vehicle should have never been sold by one of his dealerships and he offered to make it right. We did go back to look at what cars were available within the same price range of the one we bought. The manager we met with that day said, he understood Mr. Remus intentions were to make it “Right” then gave our car a grossly undervalued price. The worst part is that he insulted my intelligence as a woman. He told me I just don’t understand business and what he was offering was a good deal. Insulting a woman who has been in the business world isn’t good business. No man or women should ever be insulted that way! When an owner says he will make it right he should be a man of his word!

I drove 282 mi from CO to get the truck I wanted, and the drive was worth it. David and Kobe were knowledgeable, and provided excellent service. My transaction was conducted quickly. It truly was the best vehicle purchase experience I have ever had after having 20+ purchases. I will check with Premier first for any future vehicle needs.