Norfolk Lodge & Suites, Ascend Hotel Collection

Always have had a wonderful stay when we go, we live in Norfolk so we go out & rent a room for the kids birthday and swim & they are so accommodating, the only hotel we have in town you can rent from if you live in town, and that's ok because they are the best and cleanest in town. Never have a problem with anything, staff is wonderful, rooms are clean, breakfast is good. Highly recommend

Was nice would stay. Cozy fire burning. Definitely would look at staying there again. Would be nice to have some form of entertainment in the bar .

You're paying way too much for this place! It's connected to a pretty good restaurant but that's about all they have going. I just can't wrap my head around how noisy the air conditioners are. Here's the rundown: The bed was on the stiff side Thermostat on wall wasn't working. I woke up at 3:00 a.m. wondering why it was so hot in my room so I kept turning the temperature down until it showed 61° on the thermostat but it still kept turning on every 10 minutes. It was about 78 degrees in my room. I dealt with that until 4:00 a.m. when I decided to turn the darn thing off. I mentioned it to an employee and she knew the thermostat on the wall didn't work! So they're purposely leaving you a defective component in your room, relying on you to figure it out. Air conditioner sounded like a leaf blower! It came on every 10 minutes I could hear people swimming through the window and balcony door

We love everything about this hotel! It has great food options, bar area, putt putt golf, and drinks. It is great for extended family gatherings.

Nothing to say about this hotel. If you stay here you need to have transportation to have a decent lunch or dinner.

It is a nice place. Good staff, clean, in good repair. I thought I made it clear that I wanted a quiet room. If you want quiet, don't let them put you in a room that overlooks the pool. By the time I figured it out (opened the blinds) we had settled in. It got quiet at 10pm, and no pool activity until around 8:30 am. The room had a large private deck overlooking the pool. Perfect room for a family with kids. I'll know next time to ask for a room away from the pool.

Room was big, bed super comfortable, balcony large staff friendly. Would have given 5 stars but after requested room refresh didn't happen we got the linens from staff and cleaned room ourselves. It's all OK though because I really liked the hotel and all the acomodations here.

Love this hotel and the comfort it provides for my family, we have stayed here every Thanksgiving for as long as I can remember.

Very open and clean, The beds are amazingly comfortable and when you wake up enjoy the amazing Continental Breakfast above and beyond.

This is really the "nicest" place too stay in town and they know that. The cleaning and food service personal are great, but the front desk team is very rude. They make you feel like you are bothering them and they cannot be inconvenienced to check you in and help you.