Jerry's Service Center

Had a car towed in that quit running on my wife, when they got it in a 100 sensor was replaced to fix the problem but it did not fix the problem, so they called me like I had asked them too and they said that the car was going to need an additional 200 part (ignition module) to run right. So i told them to halt working on it and that i would go pick it up. When I picked it up I found a burnt ignition fuse was the culprit. A .75 cent fuse and I was able to drive out of their parking lot with no issues. I was charged 275 dollars (50 of which was the tow, completely understandable), was charged for the sensor it didn't need, charged for labor to install the sensor it didn't need and charged for diagnosis which was obviously incorrect. I went in this morning and spoke with them and told them that the fuse was the issue and that I had fixed it within 5 minutes of arriving. Was not offered a refund or even a reduced rate. Unfortunately will not be able to do buisness with them again. However the gas station portion of the buisness is fantastic! Thanks

I had my system bled and fluids filled here for my clutch only for it to completely go out in less than an hour. I then had it towed back to Jerry’s to when they actually diagnose my problem to be a slave cylinder which is a $1350 replacement cost. I asked to see if I could get my money back for the literal hour of usage out of my car to be told no and that the tow back was free. Something my insurance already covers for free. Never coming back to this place.

Son had warning light come on as he was headed home to a different state. Jerry's got his car in quickly, diagnosed it and fixed it! Great job and thank you Jerry's!

I’ve always had the best service at Jerry’s and can’t recommend them enough. Car issues can be stressful, but their timely service and friendly staff take that away. I appreciate the honesty and recommendations when making decisions regarding my vehicle.

We were traveling through town late in the work day when our check engine light started flashing and vehicle began to run roughly. Curt was kind enough to get us in after he had already sent most of his staff home for the day. They quickly diagnosed the problem and after replacing a spark plug we were back on the road. We are so grateful that Curt took the time to help us so late in the work day and we were able to avoid a major breakdown had we kept driving. Thank you so much for your kindness!!

My fuel gauge malfunctioed today and left me stranded on my way home just outside of Norfolk with no fuel. The tech came out promptly and got me up and going even waited a few minutes to make sure I was on my way safely before turning around and heading back to Norfolk! He was very professional, friendly and seemed concerned that I was on my way safely. Can't recommend them enough!

I called five other shops in town over somewhat of an emergency. One didn't answer their phone. One said they could get me in in 2-3 weeks. One said they could get me in in a week or so. One said they couldn't do the work and one (on a Thursday) said all of their shop employees left for the week.... Jerry's got my truck in for a quick, same-day diagnosis, and ordered the part while I stood there. Yes, they were busy and it seemed like there were a million other things going on but they still made time for a customer in need. The part was there Monday morning and the truck was fixed by Monday afternoon. Five places didn't get paid. Jerry's got paid. I'm not wasting my time calling five different places the next time. I'm calling Jerry's. Five Stars all the way! Thanks again!

I’m from out town traveling on highway 81 when I got a flat. I called Jerry’s 8 minutes before closing. They were super kind on the phone, promptly came to fix my flat, were professional, and the cost was reasonable. Thanks for your help!

Probably the most honest shop around! Excellent communication and service!

Our children locked our keys in our running vehicle in the driveway and Jerry's was there in 20 minutes and got it unlocked in a matter of seconds.