Menards

To be honest, the “countertop” expert knew nothing about counter tops. Gave idea for a cut that would not work, literally not possible with attached backboards. Not to mention being here 4 times, no one within 100 yards that can help. Only guy said he didn’t know much and couldn’t help. This is why I use Home Depot

The main entrance says exit, but there are no carts. You have to go all the way down to where the entrance is . And there are no checkouts there. I have said many times they need to put carts down where everyone comes in. Its a real pain . They closed off the garden center checkouts which I miss. I don’t purchase garden items there with the hassel of hauling it all the way into the store

They was great help and they didn't have all I need but found me more at one of there other stores

The appliance I went in for was available and in the color I wanted!! And it was on sale, plus there is an 11% rebate...AWESOME!! Staff was extremely helpful and courteous.

The store in Hastings is great. The people were very courteous and helpful.

The special order delivery time needs work. I have been waiting on 5 shelves for 6 weeks and they still have not shipped. This is not the local stores fault but a company issue. One week later from this post and still no shelves. Can get no answer about them.

I would like to take a moment to write a review about my interactions with this location. I have two littles and we wanted to buy a swing set. I was going to put this together by myself. I had help locating what I wanted and loading it up. Lance, the General Manager and Tracey, Building Construction Manager, went above and beyond what an employee could do. They made sure that I was taken care of and that the swing set was child safe. I had personal hiccups with the slide company and the manufacturer of the swing set, Lance took time out of his day to call them and help me try to solve my problem. (Their customer service was horrid and didn't help.) Lance and his team in the Building Materials helped me with my issues with a smile. Being a woman building a swing set practically alone, they didn't make me feel as though I could not do it. They didn't question me when I said I needed more wood, they helped me located my bits that I needed and showed me where things were. My oldest son is 2.5 years old and they interacted with him and helped him make "decisions" about what we needed. That was awesome to see the employees engage a child who was just about over being at Menards for the third time in one day. Thank you to Lance, Tracey, Mike, Kyle and a few others that I don't remember your names. I will be a customer of this Menards as long as we live in the area. Your team is the way a TEAM should interact with the customers.

Great experience with an associate named Steve who helped me find exactly what I needed to fix my kitchen sink drain. Very thankful for his knowledge and help!

Great store with fantastic prices on most items . A little bit understaffed today but I found what I needed and got out the door rather quickly !

My niece and nephew went there to get things they needed to update there bathroom. It was clean and employees were helpful