Aspen Dental

So far i was impressed with the staff, we'll see what the end product is, praying that my dentures fit good. I've been dealing with this problem for way to long with another provider Don

Bad experience. The woman that does consultations promised me a position. She lied to me and said they would get back to me. After contacting them a couple times , she kept lying. Not a dentist id take my family to due to lying. What else would they lie about??? Also not to mentioned. There is a Facebook page for aspen of people's horrible experiences. Check it out. I did notknow this until after!! e on facebook

I Did job shadowing to be trained on the job to be a dental assistant. I was told a background check would be done. I called several times because i was very interested in the job. I was lied to MULTIPLE TIMES. I was told id receive a email and haven't and that was 7-8 months ago and i STILL get lied to. I feel that is unprofessional and rude.

It was the best experience at the dentist I have had. My teeth look great and they were very fast. Thank you very much.

I had an appointment at 2:15. When I got there I was refused service. Was told we tell people to be here 10 minutes early. No one told me anything about 10 minutes early because I made the appointment online. Didn't matter, that's policy. So I accepted that and they rescheduled me for 4:30 the same day. At 4:10 I receive a call from a snotty young lady informing me that the doctor is running behind and they would have to reschedule my appointment to Monday. Nice business practices! I wanted to rate zero stars for zero service, but you have to give at least one star!

I don't even know where to begin. If I had looked at the google reviews, I would have known to STAY AWAY. How do these guys sleep at night??? I am blind, am on medicaid, and went to this dentist for an emergency extraction and they tried to sell me vastly overpriced services and items. I had to go to Good Neighbor dental the next day, where I was told that aspen dental should not have touched the tooth for at least a week until an anti biotic had a chance to shrink the abcess. I was in excruciating pain during this procedure, and the dentist leaked anasthetic in my mouth saying something to the effect, "I know, that stuff doesn't taste very well does it." The dentist was unprofessional, like he was perturbed that I was wasting his time. Well, he won't be wasting mine again. Don't let him waste yours too. The pain's not worth going through.

The office was super clean and inviting. They sat me right away so I did not have to wait. The entire staff was friendly and made my experience flawless. Dr. Hergenrader always explains care in great detail

I went in for a consultation and everyone in office was really nice. I then scheduled to fix a old filling that had broken and get my teeth whitened for my wedding. They scheduled both procedures for the same day and had me whiten my teeth first. It was all going really great and the technician said my teeth went three shades whiter already and they would continue to whiten throughout the day. The technician warned against eating anything staining since my pores were open. They then took me into fix my broken tooth. Dr. Alan Hergenrader was the most aggressive and rude dentist I have ever met. He was frustrated because my mouth was too small and he continuously was aggressive as he tried to rip my mouth open wider. He was visibly frustrated and kept sighing and huffing when he couldn’t reach the tooth. As he was trying to fix the tooth it hemorrhaged and blood got all over my teeth and my face. He was rude the entire time and didn’t clean my teeth off. I left the office with blood splatters still on my face and all over my teeth. My jaw and lips were still extremely sore four weeks after Dr. Hergenrader handled my mouth aggressively. My fiancé went in and asked them what they could do and they advised that I use my touch up gel they gave me to use 3 months after the original whitening. I used that for two weeks and I went back in and showed the technician and she agreed that the color of my teeth had been tinted and they are not as white as they were when she originally whitened them. Rachel (the tech) even made the comment of “yeah, I don’t know why they booked them on the same day. Your teeth are not at white as they were”. After admitting their mistake they are still refusing to fix the color problem and refuse to give us any extra tubes of whitening gel. We paid a lot for this procedure to make me confident with my teeth on my wedding day and now they are not close to the color we paid for. I will NOT ever recommend this office ever.

Don't try to schedule your new patient appointment for a friday I you have insurance, that was the only hassle I had so I rescheduled for the following Monday and they had my xrays done really quickly and they even had time to fit a cleaning in before removing my 4 wisdom teeth. And when I was having that done my lower right was halfway in my jaw and lower left was a quarter (because my mouth is so small they couldn't move anywhere) they numbed me up and they removed all 4 in a matter of 20 minutes it felt like. Plus I was still able to drive home afterwards.

Very clean and welcoming staff. I did have to move between 4 different chairs throughout my visit for a checkup and minor filling. Had minor communication issues with dental assistant. Filling was completed without being given goggles and I had water spashed in my face. Procedure seemed rushed, but I am happy with the results. Appreciate them getting me in to fix a chiped tooth on short notice