Menards

Rude confrontational employees. Can't believe menards would put it in their employees hands to regulate mask usage. Not fair to the employees and the one who was regulating it makes me never want to go back to another menards again.

I bought a washing machine and a dryer I paid for them and when I went to pick them up they told me that there were only display ones. Cristian the supervisor treated me with a very bad attitude and the manager girl too. They don't take customers seriously. they should improve that.

No Lowes, No Home Depot. The only game in town. However, OK prices, knowledgeable staff. Big parking lot....but, they're still doing the Covid mask thing...?

Get what you pay for. If you want something in a hurry don't bother because the register wait times are 5-30 mins more than a hardware store. Understaffed at convenient hours means you are waiting long periods of time for help loading. Most of the time I am waiting 20+ min. for loading help. I have actually started planning on bringing help to load items like sheet rock, plywood, etc. But, cheapest prices in town typically 10% cheaper than competing lumber yards/hardware stores.

I picked out a lawn mower to purchase. A gentleman from a different department helped me find a young man to help me check the mower out. The young man went to get a cart and never returned I waited 15 minutes and called it a day and left the store and went elsewhere very disappointing but not surprising given Columbus

They have a great selection of building materials and Automotive an excellent prices, not to mention the 11% off is really good. The staff is friendly and knowledgeable in a really interesting environment. I love this store 😃 …

I ordered cabinets from Menards on May 5. I finally got my cabinets, way after the promised delivery day (received in July). I unpacked and two of the three were damaged. I called Menards and they promised me they would call the rep and reorder immediately and put a rush on it. They came in two days ago. I opened the boxes and they completely sent me the wrong cabinet! I sent pictures of the damaged cabinet, along with the order numbers on the box as well as my original order. How could they POSSIBLY have screwed this up! Now I have to wait another two months (apparently that is 'rush' to them), pay someone to make a trip again (two unnecessary trips), all because of poor product and poor service. I will not recommend them for cabinets, ever! If I could give minus 5 stars I would.

Because Zero stars aren't an option. The worst customer service I've ever experienced in my life!!! There are many other places to shop. Support someone else's business.

I am very disappointed with this Menards. I recently had a bad experience when purchasing a dishwasher. After waiting a LONG time to get help answering my questions regarding the dishwasher in the store, I finally decided to purchase one at Menards, even though Sears had a similar sale item, we could get it for a slightly cheaper delivery fee, so we went with them. I was told that they would pick up the old dishwasher and then we would just be in charge of hooking up the new one, which my husband assumed he could handle, and the lady assisting me called the plumbing dept and they said it was not very complicated to install. After waiting AGAIN for someone to set up our delivery (and I might add, my children were getting pretty crazy after waiting so long in the store) we finally purchased the dishwasher and waited for the delivery the following day. I then heard from my husband, who was there for the delivery, that they WOULD NOT install it because we had not uninstall the old one for them. I was NEVER told that we had to uninstall it ourselves. When I called to discuss this with them as the new and old dishwashers were both sitting in our kitchen, I was given to Lois, a very rude manager in the department who rudely told me that if I signed the delivery agreement, I agreed to it because it was in writing on that agreement. Yes, I would love to sit and read your delivery agreement after being in your store waiting for an hour with two small children. So, I am, in fact, at fault for signing something and not reading the fine print, but I have to warn those of you shopping there not to make the same mistake. I will shop for my appliances at Sears from now on, as he was upfront about all fees and all that would be involved when I talked with him over the phone. I had a huge list of items we planned to buy from Menards, those items will now be purchased elsewhere. I encourage others to do the same.

Three times iv been there and all three times your scooters have dropped dead on me at the back of the store,,I'm disabled and had to walk to the check out line struggling with my cane and a couple of idems I got,,think anyone of you're employs seeing me would help. No thay watched me walk by,,,iv started to go to acc hardware , at least I can get help thair. R.C.Louis