Ernst Toyota

Tony, Michelle, and the rest of the staff was amazing to work with. I highly recommend making the drive to Columbus! They made the car buying experience fast and easy! They really go above and beyond!

I would give them 10 Stars, If I could!!! My transaction was quick, easy and painless 😁. My salesman Marc, was fantastic and a pleasure to work with.through the purchasing process. Marc knew everything about my Acadia Denali and went as far as helping me get everything hooked up and synced up, before I left to go back home in GI. It was well worth the drive to do business with the Ernst dealership. Their Certified Vehicle Program (Blue Advantage) has amazing coverage. I also purchased the premium extended warranty. Their finance guy got me financed at 2.34%, he beat my Credit Union which was at 2.74%. I would highly recommend anyone to drive to Columbus and check out this great dealership.

BEST DEAL IN AMERICA !!! Recently I just lost my 08 Lexus Rx hybrid in a accident and while looking for another one locally in my area there was nothing. So I broadened my search nation wide and found a 2014 at Ernst. from the 1st phone call to the day of shipping Mark was a pleasure working with. He answered all my questions and sent me pictures of every thing I asked for. Buying a car and not being able to test drive made me uneasy but Marc assured me the car has been certified with 172 point inspection.

I went to the service center and they charged me over $300 dollars to “fix” my engine my vehicle I purchased from this dealer less than 3 months had beenhaving problems I tried expressing my concern but was ignored by the service advisor Miguel Ithen took my vehicle to the Ford dealer up the street and turns out I need a brand new engine stay away from this place horrible customer service .

We purchased our 2019 Highlander new from Ernst. Today it has 27,800 miles on it and was in need of 2 new tires. When I went to Ernst to ask why the front tires are worn so bad compared to the back the Technician said, "oh that is easy, it's because you didn't rotate your tires like you should have." My response was "well that is funny it has been in here every 5000 miles and we thought that was part of Toyota Care." Let's just say they quickly back peddled and blamed it on an alignment issue. Heck they didn't even comment abnormal tire wear on any service paperwork. The Ernst solution was to sell me tires at cost which were more expensive than what I was quoted from a competitor. Oh yes, I did have the tires looked at in town at three other tire businesses and they all agreed my tires wore differently from them not being rotated properly. I had new tires installed today from another competitor dealer in town (which was cheaper than the Ernst cost quote I was given). They performed an alignment like Ernst said it needed. Guess what, it DID NOT NEED AN ALIGNMENT as everything was just fine. So maybe the three businesses and the Ernst tech were right after all. Needless to say, Ernst lost business from a repeat customer over not owning up to their laziness of rotating tires and working with a customer. I wasn't looking for a full replacement on tires but one would've thought they'd at least work with me. Sincerely Disappointed, Byron and Cara Belina

Our 4th Car from Ernst. Each time has been a positive experience. From Kevin who kept us updated on the status of the car, to Michelle who helped us with the financials, everything was top notch and would recommend this dealership to absolutely anyone in need of a vehicle.

We recently worked with Kevin Wagner to purchase a new Toyota Corolla. I first saw it pictured on their website and when I inquired as to availability Kevin called right back and arranged to hold the one in the color we wanted which was due to arrive in a couple days. When we went to pick it up both Kevin and the business manager (Michele) were helpful and pleasant to work with and not at all pushy. When it is time to buy a car I recommend that you contact Ernst.

My 1st vehicle from Ernst. Kevin (sales) and Michelle (Finance) were great to work with. They were very transparent and efficient with my time. I would recommend this dealership 100%

Kevin was wonderful at helping us find our perfect vehicle; we couldn’t have asked for a better experience. He even stayed late to show us the features of our new van and make sure that we were ready to roll. Michelle in financing was really helpful and supportive as well! Thank you Ernst Toyota for making it possible for us all to fit in one vehicle :)

We really appreciated Kevin’s customer service throughout the process and even more so since we’ve purchased. He makes us feel like a person not a number. Michelle was very helpful and personable during the process as well. Ernst has a good tandem with those two!