AutoZone Auto Parts

I went in needing a new battery, and they noticed that the battery in my car was one that I purchased there only two years ago. Since it had a 3-year warranty, replacement battery was completely free. I was expecting to pay, but they noticed it and gave me the full warranty replacement. Definitely going back again when I need it.

Very helpful and friendly. Went in the other day to purchase new wiper blades. Two staff were working and were immediately attending to my needs by looking up the correct sizes and explaining the differences between the different blades, without feeling pressured to purchase any particular one over the other. After purchasing, they offered to put the blades on for me and within seconds, while dark outside, they had them both on. Thanks for your friendliness, customer service and support.

My go to auto parts store always the right parts and friendly employees

Nathan was amazing! Worn out, cold and having been rained on, my last try (my last sane nerve)was this relay and Nathan made sure they had it in stock and held it aside for me until I got there. He was so kind. Thank you Nathan! P.S. it still won't start, so Willis got a new relay just because 😆😆😭😭

I came in with a Mercedes one year older than the OBD2 reader even has as an option with a very unique problem with a coolant hose that had to be fixed immediately and not by conventional methods and I was helped by Todd who despite not being obligated (due to the nature of the repair) was very helpful and informative. I think I was in the parking lot for the better part of 2 hours and Todd was helpful the whole time; when not occupied with other customers. I think he went above and beyond his standard duties, I regret not having the ability to help him out in any way other than this review, so if there is any compensation the company is willing to extend or even a raise I would be much appreciative I think Todd is worth it as an asset to your company. thank you for your time -Jake Samson

The 5 stars is not so much the parts as it is for the people. I bought a water pump with a lifetime warranty in 2018 and it failed. That alone should give it 1 star. But the staff working the front counter were very kind. They had a pump brought over from another store and it arrived just before the time they estimated. I put the pump on and brought back the old pump for a full refund. The best part is that the original pump I purchased in Oklahoma (I live there) and I was doing all this work in Omaha. I'm glad I bought the part from a nation wide company.

Convenient location, but cheaper to order parts online. It can be very hit or miss to have knowledge help.

A quick in and out shop. I was able to purchase what I was looking for right away and was asked soon after entrance if I needed any help - great customer service.

Outstanding customer service and couldn’t be happier with all the help Jason provided on my batteries warranty. The old battery left a huge mess and he did a great job cleaning out all the mess and installed a spanking new Duralast Gold! Thanks Jason and the whole team at Auto Zone!

Love this place. There busy but they typically have like 3 or 4 people at the counters waiting to help you out. The store manager is very nice and chill and helpful. The parts are affordable and typically have it on hand or are willing to order it for you.