The Peregrine Omaha Downtown, Curio Collection by Hilton

While our experience was good overall, the housekeeping and front desk was pathetic . Did not greet us, and our room did not have towels to take a shower . We called the front desk and they said they would bring our towels . We were also not informed about checkout , garage parking or room service when we checked in. While my wife and I are only 22 and 23, it is no reason to treat us younger. We paid the same amount as others and the host in charge was unprofessional . She was on her phone and took a long time to respond to us when we checked in. When we finally got towels it was after we went back down to acquire them. When you pay that much it should be no questions asked that ice is not on the first floor in a plastic bag and towels are provided. Otherwise the room was pretty and a nice stay. It would just have been nice to have good quality service and to have been informed about checkout time and basic hotel services . There was also no one there to help with any form of checkout , so we had to leave our keycard at the desk . Just not impressed

The hotel was nice but the customer facing employees(particularly the front desk workers) were not good nor helpful. I was seriously disappointed with their service. We were celebrating our anniversary and my wife’s birthday and our booking agent from Amex told the hotel these things but the hotel didn’t do anything to help us celebrate—they didn’t even say congratulations or happy birthday. Usually, “boutique” hotels do nice things for people celebrating. Also, our room didn’t have hand soap or body wash and the shampoo/lotion provided wasn’t what I’d expect from a supposedly great hotel. Overall, this hotel isn’t worth its inflated price in my opinion. It’s certainly not bad. The rooms are wonderfully decorated and the restaurant/rooftop bar are cool but it’s not worth the price, especially in Omaha.

First, the hotel is just cool! It’s unique and I love the steampunk, speakeasy vibe. But, icing on the cake was the night auditor who was manning the front desk at the time of my VERY early departure (4:15a) to catch my 6a flight. She was so kind and clearly cared about my well being; she walked me across the street to the elevator in the parking garage so I wasn’t alone since I had shared that I was uneasy (not because of the area but because I’m a female and it was the middle of the night in a parking garage). When I drove over to the hotel to pick up my bags and drop the parking pass (I was made aware of the drop box at the exit of the garage), she met me outside with my bags. Again, another personal touch that was completely unexpected. She asked how my room was, food, etc. and also shared some fun facts with me about the hotel (the resident Falcon) and invited me to visit again. Customer service is often lacking, but not here and I sincerely appreciated it!

Training trip with a group of guys. We came in from Colorado and wanted to avoid the holiday inns etc. Peregrine is a beautiful place. Overall I really enjoyed the stay but a few small details were off. The rooms should have a mini fridge no question about it. The water pressure was extremely weak and water softening system made rinsing off very difficult with such low pressure. Like most hotels the pillows suck. Honestly no major complaints. This place was paradise compared to a Holiday Inn Express. I would stay here again.

Loves this hotel! Sleek and modern. Comfortable beds and I especially liked the shower. The tile in the bathroom is cold and there's not floor warmers like I've had in some hotels but that's probably not the norm. Overall I loved my stay and will be booking again if I am in Omaha.

The hotel itself is charming and in great shape. The neighborhood is a little dodgy and the parking situation isn't ideal as the hotel doesn't have dedicated parking and most of the street parking is reserved for government vehicles only due to the proximity to official buildings. My walk from the parking garage next door was pretty uncomfortable as the paint is peeling off the ceilings, the elevators barely work, and some of the denizens seemed keen on eyeballing me. Also, the note on the elevator about constant break-ins to vehicles wasn't comforting. The lack of refrigerators and ice machines on the floors is a kind of 1-2 punch and would prevent me from wanting to do a longer stay there. The staff is friendly both at the front desk and in the restaurant. The restaurant's hours are also a deterrent to a return stay as it's not open for lunch and the kitchen seems to close early. When I returned one night from another function and was hungry, I needed to DoorDash some food as there is NOTHING to eat anywhere nearby. In the morning, the breakfast was good and portions were generous. No complaints about the quality at all. In order for me to seriously consider this hotel in the future, I would like to see the food situation in particular addressed. Also, in-room refrigerators without having to ask is a basic requirement in this price category. Same for ice, especially when there's no fridge. All in all a pleasant stay but I feel like these limitations make this hotel less than ideal.

The hotel was in a great location of the city near many shops & restaurants within walking distance. The hotel staff was extremely nice and helpful. My colleagues and I enjoyed our time there. I really appreciated the detail to the woodwork, tile work, and lighting fixtures. It gave class to my room. My room faced the inside which could’ve been a poor view, but there is a mural painted on the wall with lights strung across which added a pleasant feature for what could be boring. The rooftop lounge/bar is nice with a great view of the city, but does need more stools and chairs to accommodate guests. There were some stools mounted to the floor at the bar, but apparently there were some missing because they broke away from the floor and never got replaced or repaired. The shower was nice having dual heads. Unfortunately the shower doors were not properly installed which allows water to flow onto the bathroom floor. I wouldn’t doubt there would be some issues later of water dripping onto the floors below causing ceiling stains and possible mold.

Easily one of the most unique and elegant hotels I’ve stayed at! No detail was spared in the renovation of the historical building that the hotel now occupies. Very clean rooms. Parking was very easy at the Tower Park garage right across the street; felt secure. Location was great as well, only about a 10 minute walk to Old Market area, but quiet at night. Rooftop bar was a relaxing environment to end the evening.

We were so excited to stay at the Peregrine to celebrate our wedding anniversary. The hotel is beautiful and classy, and the location seemed ideal. The rooftop bar is nice but a bit small on a busy evening. However, actually sleeping was another issue. I had read reviews that said the rooms were very cold, which I'm okay with - I'd much rather be cold than hot at night. It seems they either don't have great control or have over-corrected, because our room was sweltering, no matter that the thermostat was set to 64 degrees. The air coming out of the vent was not very cold, and the thermostat was directly below the vent, on the other side of the room from the bed. Neither my husband nor I could sleep until about 3 in the morning, after we got up to take cold showers to cool down. We slept on top of the covers because it was so hot in the room. I am a frequent traveller for work and a Hilton Diamond member, and I have to say I have never experienced this magnitude of temperature control issues before in any hotel - much less one we paid so much money for. The hotel can be lovely and welcoming, but if you can't get a good night's sleep, you've missed the point. I'm grateful we only had one night here and would skip it until they can address these room temperature issues.

I love this hotel! It is historical & unique. The room was clean & adorable. High end & comfy. We got a room with view of inner mural which was very neat & had cute string lighting. The shower was large & luxurious with amazingly hot water. AC worked wonderfully for it being over 100° F. The lighting & furnishing were very beautiful & good quality. They have earlier check in & later check out then most other hotels in the area. The location is downtown very close to the old market but I prefer to be closer as I'm lazy 😆 I didn't love that there was very little loading/unloading zone parking in front of the hotel, no valet parking & we had to park in parking garage across the street. I also didn't realize that there were no microwave or mini-fridge in the room until arriving which was a bit of a let down because we had leftovers from dinner 👎 All in all, GREAT hotel! Would highly recommend!