About

Positioned at the neighborhood of Papillion city, Pets R Us is located at Omaha, NE 68144.

Get a reservation or know necessary information by contacting them at +1 402-391-4126.

Pets R Us has a 2.9-star rating and 677 reviews. Check out the photos and customer reviews to make an image in your mind about what to expect there.

Location / Contact

  • Address: 10913 Elm St, Omaha, NE 68144, United States
  • Phone:+1 402-391-4126

Rating Stats

2.9

out of 5.0

4 reviews
5.0
1 reviews
4.0
0 reviews
3.0
1 reviews
2.0
4 reviews
1.0

Reviews (10)

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It's a great place! And they have everything there! Dogs, cats, rabbits, guinea pigs, reptiles, and so many birds. Looking forward to shopping there when I decide to get a new pet.

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Over priced, pets make people happy. I go there just to see the puppies and this amazing bird that climbs on me and talks to me, however, I would never buy anything from here simply because I have never in my life seen a mixed puppy before price for over $1,000.00. I have a pure bread bulldog that I paid half of that for from a breeder. It's sad that pet stores take advantage of breeders buy their puppies and then sell them for 5-10 times the value!

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This place makes our family so happy. We adopted a cockatiel here and he changed our lives. The staff is so helpful and knowledgeable that we feel like they are helping us raise him. Love this place

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I went there to take a look at the animals and saw a rabbit in with the guinea pigs. I asked a worker if that was a mistake because rabbits should NEVER be with guinea pigs as they can carry diseases harmful to guineas and can kill them with a single buck; and she said she didnt know and another older worker came and asked if we needed anything and i asked if the rabbit could move to the other enclosure with the other rabbits and she said they were fine. I then asked if she could at least add another hide since the rabbit took up the entire hide that was in there. There weren’t even any toys in the enclosure to keep them occupied; same with the other guinea pig enclosure. Once again she said they were fine and acted super rude and ignorant. I dropped it as not to cause issues, but this really frustrated and irritated me because they were putting their animals at risk of potentially death and would not do a thing to fix it

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I had an excellent experience. I came in and saw a beautiful German Shepherd and Rottweiler and more but the GSD was listed as 3400. Immediately he told me, "but today, he's 1400.00" He said "whoever gets him is going to be VERY happy"....they held him for me for about an hour or two while I ran back to my house South of Omaha. I had no intention of buying a dog that day. I was actually across the parking lot at the Neurotherapy of Nebraska facility doing treatment and I mentioned I needed a dog and they told me about this place. So I stopped in. His pedigree is legit, the vet is impressed with his health. He's going to be a big boy!!. I needed a dog so bad. I'll for sure be back and recommend. They were working with him at their other business prior to purchase too. So he came very obedient at 4 months.

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Came in to buy a dog. I found the dog that I wanted and he’s great. Let’s talk about the pricing. I asked the lady how much for the dog? $3000 for the dog. Cool that’s fine I went right their finance thing. BIG MISTAKE. $950 I wasted in store the price left should have been $2050 left right? WRONG. Their financing SUCKS. The dog costs about $4500 in total and yes I did my math right. This place really does rip you off and I’ll never do that again. He’s not even full breed by the way.

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We found a Bernadoodle puppy that we were interested in and called to see if they would take a little less for the puppy. The guy that answered said the prices are set by the breeder and wouldn't even try asking the breeder if they would take our offer. Last time I checked a sale is a sale and worth at least asking but the guy working there is just to lazy to do his job and at least ask, why because he makes more if it sells for more. Instead they would rather let what will be a good size dog in a few more weeks sit in the small space instead of try and get it sold to a loving home with space. Terrible customer service on that, which is sad considering how much we buy from this place. Maybe if they were less lazy and did some customer service they would make even more sales than they do do now.

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I had a wonderful time visiting the pet store the day before Easter this year. So fun walking in and seeing all the pets. I was looking for a Conure Parrot and they had a large selection. The Photo is of Palmer my green cheek conure, we love him and is such a beautiful and entertaining bird. The staff answered all my questions and were so knowledgeable. Thank you so much for our new family member Palmer is a joy.

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Came in today looking for a new pup for our family. I fell in love with one, asked a staff member about pricing . I was informed this pup had a heart condition and I wasn’t qualified to purchase the dog. I was told “that they will only sell the dog to the right person”. Apparently I didn’t fit the bill because I was instantly turned down. I asked if the dog would require medication or special care, and at that point the employee had already had her mind made up. Oddly enough 3 of dogs in extended family are from this shop. Over 10 years my in-laws and siblings have all gone in and on impulse left with a new pup. That is exactly what would have happened today. Very disappointed to say I will never steep foot in your shop again and I’ll be sure to let everyone know about the experience I had today.

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Pretty cool pet store with a big selection of pets, accessories, foods, and health supplies for your pets. There is a wide variety of different dog, rabbit, bird, fish, and reptile breeds to choose from. Most of the animals are in open pens so you can reach in and pet them! I wouldn't recommend going over to look at the dogs unless you bring enough money to buy them all because you'll want to! The staff was friendly and seemed to really care about the health of the animals in their care! Only knock I can give the place would be on the prices of the dogs. Other than that it was a cool store.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 2.9-star.

This business has 10 reviews.

The address is: 10913 Elm St, Omaha, NE 68144, United States.

The contact number is +1 402-391-4126

This service is listed under Pet Stores.

Finally

Pets R Us is very professional and always active in customer service. Book their service or clarify things if you have any query by contacting them at +1 402-391-4126.

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