Menards

I drove from Fall City Ne. this morning to pick some fencing up for my son also who lives in Fall City. When I entered the order area outside to pick the order up I called and within 15 minutes my fencing was being loaded. The girl was pleasant in her job. When I was at the check out gate the gentleman counted my fencing and said I only received 6 rolls not 7 that were ordered. He said that I would need to go back for my other roll and he would call ahead, great. When I went back to the order pick up area and called there was no answer. Called again and finally someone answered and said they would be right out. The lady came out and was informed about the shortage of the order, she said to give her a few minutes. 20 minutes later no response, so called again and while I was explaining that I was still waiting for my fencing was hung up on. Not Happy at all now!! So I walked in to find out what the delay was and was informed that they were trying to figure out the order! Really!! She said that I was not hung up during my phone call that they had phone issues. ?? Finally received my one roll of fencing and informed the girl that I guess I should have counted the rolls myself and she informed me that I should have!! Did not realize that I was just employed by Menards. No apology or nothing she just walked away. Sorry but NO WAY to treat customers. Went to the gate to check out of the yard and the gate employee said that my episode was no surprise! 😡😡

Today 06/30/2022 very inconvenient agents from American family insurance approaching people right outside the store. They said they are allowed to be there but certainly harming Menards business by approaching their costumers. Will have to choose another store :(

I always enjoy going to Menards. The store is clean and well stocked. What a big variety they carry. All home renovations stuff and cleaning supplies groceries pet foods & treats and yard and garden center Very nice store.

If you need it they probably have it. Wide variety of brands and specialty tools. Very friendly staff.

Low lighting makes it harder to see colors when selecting products, which is important for paint colors, vanities, trim, etc.

Was busy because of black Friday. Still the employees were courteous. Prices were good there was a lot that I bought.

Car battery went out on a car we had just bought and manager helped us try to jump start the car. He was very nice. Then in the battery isle another employee spent along time helping us find correct battery. Very pleased with help we got today from two of your employees. Thank you.

Yet again I am here and no carts to be found for customers to use! All employees are using them. Gotta love Home Depot Menards is one of my favorite places to shop but... I get very irritated when I need a flat cart to move my products to the check out and all the employees are using them for stock purposes. The worst part is when I've ask them to use one too many times they respond very rudely Nd say they ate using it!

I get a lot of my yard decor here. I find that they always have a wide selection of beautiful decor. They have all kinds and all sizes and all types. I always want to buy more then what I need and have to talk myself out of spending more then what I planned for. To add, they have a great variety of plants, flowers, and shrubs to choose from. Their garden center is no doubt one of the best. Besides your typical hardware store they have a wide variety of everything it seems like. Menards is a good value and always a good stop for your home projects.

Honestly this was an extremely pleasant visit. The staff was very eager and willing to help me find everything that I needed. I hadn’t been to the store before and was not familiar with the layout or where to find certain things and helped cut my shopping time in half. Their employees had a lot of great advice for me as well.