Loveland Grass Pad

Friendly and helpful staff, answered my questions with insight and solutions.

Nice place but they can't seem to answer their phones. I called several times for 2 days and no one answered. I wasted time driving there only to find out they were sold out of sod.

Great customer service. Won't even get a cart to help a guy out

I did my own lawn care for years, as I age I tried 3 or 4 different lawn care company's from big name to small 1 or 2 man business. A couple years ago I decided to go back to doing it my self. I drive by the grass pad everyday so I decided to give them a try. Every time I walk in with what is the next step, when to apply or up to technical questions they have the answer. I have found my resources for my lawn care needs. Thanks Loveland.

Friendly staff, great selection!

Fantastic customer service. Every employee I've talked to is very knowledgeable, and explains things in a way that is easy to understand, but also allows you to understand why their products will help.

I had purchased sod for replacement mid day. Upon install, I found did web worm. I called the next day at 8 a.m. and was told it was not returnable.upon furtht discussion I stated by the time I got to placement of the sod to call, there business was closed. A person said it was treated but the web worms were alive and active. I was not allowed to speak to a manager. I knew Joe, the owner. He has since last and would not do business this way. The basis for the story is beware of purchases here cause their reputation of quality past when Joe past......very disappointing. and was told

I bought two trees last fall, one is in full bloom and one is visibly dead. I called to double check on their guarantee and the lady on the phone told me that if it was dead to just bring in a photo because they have a 50% guarantee. I made the drive out there, got there and was told that I have to check the branches to make sure it’s dead. It’s upsetting that I wasn’t given this instruction over the phone when I called prior to making the long drive. The apologies given aren’t returning my time and fuel wasted. I don’t plan on returning even for the guarantee, I’d rather spend the other 50% I would’ve had to pay to replace it somewhere else where they’re considerate of their customers.

Good products for the yard. They have everything for flower beds ect.

Incredibly helpful. I used Loveland based upon my neighbor's recommendation and cancelled my lawn service. I'm only spending about 25% of what I paid the service and my lawn looks much better and has only taken a few additional hours of my time. I've replied on the knowledge and experience of those at Loveland.