Harvey's Plumbing & Drain

One of the rudest & unprofessional companies I have ever dealt with. I deal with contractors on a daily basis & have never had an experience like today's. They do not stand behind their work or the products they install. Want to see their true colors just look at the few negative reviews they have & just take a look at the responses. Very unprofessional. Trust me & call someone else.

Prompt reply and scheduling of estimate for water heater replacement, etc. No high-pressure sales tactics or upselling even when I opened the door up wide with my questions about additional services. Though we had the job scheduled for a week later, Harvey’s responded quickly when our old unit completely stopped working and we asked if they could do the job on short notice. Fair price, great quality of work. They know their stuff.

Very professional on time, I would recommend there service to my mom.

I had a pipe break under my sidewalk. Everyone knows this type of repair is expensive. The honesty and integrity of this company stood out. They came out the next day and did the repairs and explained everything. Sent pictures as requested and explained everything when done. I couldn’t be any happier the way it all turned out. I wouldn’t even think of using another company for plumbing issues I was that impressed. Thank you guys again for jumping in and fixing it so fast. It’s much appreciated

Is it just me or do you never need a plumber until its an absolute emergency? I've used Harvey's twice now, both in emergency situations, and that's when you truly witness a company's integrity. They showed up so quickly, I felt like VIP. They handled the situation with with swift professionalism, but talked to me like I was a friend they were happy to be doing a favor for. They could've easily charged me an arm and a leg because I was desperate and in a bind but they didn't. They'll always be my first call with any plumbing needs.

Ray was great! He arrived the same day we requested service. Great company, reliable, friendly, knowledgeable, great service! Leak fixed quickly.

Worst customer service I have ever experienced with a company. Installed a water hater 6 months ago and it started leaking. My husband has been trying to call for a month and they never called back or responded. My realtor finally got ahold of them and they claim the water heater is not covered and they want to charge an arm and a leg to fix it. A water heater should last more than 6 months. Obviously it was installed badly if it started leaking less than 6 months later. They just left the job and the line that says call for 24/7 service no one answers or returns calls. They shouldn't advertise satisfaction guaranteed, because I am not satisfied with the product or service. Edit: finally talked to someone and the guy is completely rude. He said I need to call the warranty company and that he needs to get paid no matter what. Um sir, contractors deal with warranty companies all the time. He clearly doesn't want more business based on his response back and over the phone. The website is a lie: Available 24/7 Quick Response Scheduled Appointment Times Locally Family Owned and Operated Satisfaction Guaranteed Licensed, Insured, and Bonded All on their website and even he said they aren't available 24/7. I called 3 plumbers since then and all have said this isn't right. Guess some contractors are just greedy

Harvey’s Plumbing is very well ran and professional! In the past few months, I had them install a new water heater, then a new garbage disposal. Their crew is very efficient and professional. In the past I have used other plumbing services and never have had such a positive experience.

Texted them on a Sunday evening after the Black Hills Energy technician suggested getting a plumber to repair a gas leak to my furnace. My call went unanswered, but that's fair... it was a Sunday evening, so I texted them (an option they give on their answering machine) with a service request to have the 1 1/4" union repaired/replaced. They rolled with my request for approximate timelines, called and showed up when they said they would, and not only did a great job but the bill was very reasonable. They did have to stop for a new part half way through the job, but overall for 2 technicians to spend approximately 2 hours I expected to pay much more than the $300 the bill would have been without the military discount. Oh. Yeah. There's a 10% military discount. 10/10 would recommend to anyone.

These guys are amazing! We have used them twice now. The first time was a sink leak and toilet issue. Today they were able to come out within a couple of hours to clean out or main line from the house. They are friendly, professional, and efficient. Will always be our first call with any plumbing issues.