Freddy's Frozen Custard & Steakburgers

Today I came with a client and we couldn't find his money, but Gabby (who I'm assuming is a manager) was extremely helpful. She helped me look in the cameras to find out where I had left it and we found it! She even offered to remake my food. She was very sweet.

Visited on Saturday around 4pm. Employee at the counter stated the dining room was closed so they can " catch up from the previous crowd". There were 4 people in the dining room. In other words they were too lazy to clean! Kids running businesses.. wont be back.

First time at Freddy’s and holy cow it was good! This is what a burger should be! The sides were all amazing as well, and you have to get a concrete to top it off. Try peanut butter and brownie, or cheesecake and cherry for something a tad lighter.

Our experience with Freddy's has always been good. On this visit I went with a chicken sandwich meal and I liked the taste. It was even better when I put the fry sauce on it. I like a thicker cut fry, but I couldn't seem to stop eating these. The service was good. The cashiers were patient as my 7 year old was having a time and making us take forever to order. During our meal a manager came over to ask us how things were and that is something that I appreciate! We'd definitely go back. 😁 #OmahaFattie

I used to love this place but I don’t know what’s going on. Maybe laziness? Poor training? These two orders are the EXACT same thing but look like they’re different sizes. One is almost full and the other is barely half way and barely has toppings. I love their custard but it’s not worth the money (pretty pricey) if they’re going to give you the half size of an order.

Good tasting burger. I'm not a fan of shoestring fries but they included a sauce that's great and there is Addition of a seasoning that helps boost the flavor. It can be a bit awkward to eat since they smash the burger flat and it comes out of the sides pretty far. It's different than most other burger joints for that so that's cool. I included pictures of how they are doing their social distancing. I would suggest checking your order. The food was all there but we didn't get any napkins which made it a bit difficult to eat while we were outside. We could have gone back in, but the line was too long. It could have been fixed at the time if we had just checked before. They have a large parking lot that they share close to Hy-Vee so it's pretty easy to park. Plenty of pokemon around the area as well.

Ordered a Crispy Chicken Sandwich meal through the drive-thru. The worker handed me the bag of food which he believed was the wrong one, so I, as a customer, put my trust and confidence in his belief and returned the bag to get what he believed was the correct one. It wasn't the correct one and it wasn't what I paid for.

Went through the drive up window.I was informed they no longer have the “Chicago Style” hot dogs. What???? We were waited on by a young person. They had multiple piercings in their nose with jewelry dangling. Not my cup of tea but to each their own. Did I mention that it was 10 degrees out. They apparently had a cold and because the jewelry they couldn’t properly blow/wipe their nose. So as a result the individual let it drip. Yep right onto the counter next to my food. Then wiped it up and pretended like it didn’t happen. My wife and I both looked at each other in disbelief. 1. If your not feeling well stay home. 2. If your nose is running. Leave the nose jewelry at home. We now sit here contemplating whether to eat our Covid burgers or toss them. I will not be returning to this Freddy’s or any other.

Absolutely blown away by this place! It was my first time here. I had the signature turtle sundae. It was so full of flavor. The hot fudge, the caramel and the pecans topping it off, so delicious! I ordered a large because I was used to other places, I won't do that again. The large was enough for two! I will go again repeatedly for sure! Highly recommend for anyone. The prices are extremely reasonable as well.

Food was good, believe it or not it was one of the few places in Shadow lake that I was able to actually talk to a human being, and order food! had went to Taco Bell for just a quick bite before a computer stop, and was presented with drive-thru option, or when I went in kiosk option, sorry Fuzzy does not do drive through or kiosk so I ended up at Freddy's. Hadn't been there in a while burgers are a little thin, they are crispy I'm more of a rare meat person but they were still very good, and I'm glad they still cater to customers not electronics.