U-Haul Moving & Storage at West Maple St

The most professional and knowledgeable staff I have ever seen. Treated me like family. I would highly recommend using them for your next move or storage needs. Jim Harrill is amazing.

We got a rental U-Haul. The service is outstanding. They helped us moving our stuff. They went above and beyond.

Great service in the middle of the city just park your car in a parking lot near by and move your goods. I've used this location for years and will continue to do so.

Utter disaster from beginning to end. We scheduled a time to pick up a truck weeks in advance. Just a few hours before the pick up time, we were informed the only truck available was on the other side of town and that we should just take an Uber (rather than being able to walk to our scheduled location). Customer service was extremely unhelpful and unapologetic. I made arrangements to pick up the truck later in the day since our initial plans were out the window. We get 5 minutes away and they told me the truck would be at 3rd location and that location closes in 30 minutes. So we drive there. Finally get the truck, and the tire pressure light is on. The representative on site rudely told us to call roadside assistance WHILE WE WERE STILL ON THE PROPERTY. So now, 8 hours after my scheduled pick up, I still can’t depart and am waiting for roadside assistance to arrive to fix a truck they should have never rented out. This has been the most frustrating experience and some of the worst customer service.

Horrible customer service. ! Made an appointment and they didn't keep it. They said they would reschedule me and did but at their convenience. Jim the manager is extremely rude. Would not recommend this place they priced me higher than I was quoted on. Went to another uhaul and got a cheaper quote for the same job and way better customer service !!!

They employees here make the process smooth & simple! I've rented here a couple times already including today & from leaving the lot to returning was a breeze! Shoutout to the staff! 💯 …

Very sweet and patient workers! Would use this location again. Great customer service

The staff here have been extremely helpful to me the past couple of weeks. I’m getting ready to move out of state. They’ve answered my questions and have helped me carry boxes, supplies, etc., or to my car as needed. Friendly staff.

Horrible, Simply Horrible! I called to reserve a flatbed to haul my vehicle that broke down. They gave me the wrong trailer even after I questioned it. Just like I thought wrong trailer, oh we didn't take the call somebody in Arizona does. I returned the trailer, they said they weren't going to charge me, but sure as shi t did. Then having a hard time getting my money back??? Such a horrible company😡😡😡😡😡😡

Great customer service. Definitely recommend. The gentleman at the front counter was able to help us out fast and efficiently with no problems. He definitely made our visit go alot smoothly then planned. I wish I could have gotten his name. Definitely 10/10⭐⭐⭐⭐⭐