Pet Supplies Plus Omaha

Yes, I paid for my dog wash. I think the store would benefit from a more in-depth record keeping system of who has paid and their dog's name. Condescending questions are what your current way of keeping track produces.

Absolutely favorite pet store. At home we have a cat, leopard gecko, rabbit, hamster, and guinea pig. We need a lot of supplies to maintain that. PSP has great hay and varieties of other needs. The staff is super friendly and looks out for us while we shop. They give great recommendations for all of our animals!

We got lots of really good deals on the dogs food helpful staff and clean store.

Overall it’s a good pet store but managers and staff need to do a better job at going through the store and making sure items are where they’re supposed to be. On three separate occasions I grabbed an item that I thought was a good deal. Only to find out it was way more expensive when they rang it up. Each time they said it was in the wrong spot and wouldn’t give it to me for the price that I thought it was. Again, nice place but all staff need to work harder throughout the day and make sure items are where they need to be. It’s not a big store, shouldn’t be that difficult.

Used the dog wash tonight. Great experience. Super convenient.

July 2024 Update: Updating review to 2-stars. They raised the price of the self-wash punch card by nearly 100%. Was 25%, now it's $45. This isn't inflation. This is greed. The self-service pet wash punch card is a good deal. Averages out to $5/wash and includes unlimited shampoo, towels, and dryers. The employees are always super helpful and courteous.

I stopped in recently and the food nutritionalist helped me pick the right food for my dogs. She was very educated and cared for my pups and their health. Great place and great people! ❤️

Love the self pet wash always clean area

Friendly Staff. Good supply of items for small dogs.

I came in looking for a bearded dragon. We found our beardie to give a forever home to. But I’ve never owned a reptile so it’s a new ballpark for me. The associates were extremely kind, helpful and attentive to any questions or needs that I had. The young girl working gave me all the advice she could, and made sure to get the right answers from someone if she wasn’t 100% sure about a certain question I had. They let us stroll through the reptile section and occasionally checked in with us to make sure we were still doing okay, or to let us know something they thought we needed to know. The guy working rang me up, carried my tank to the counter and car since I’m pregnant and can’t lift a whole lot and not once did anyone working make it seem as if we were too needy with questions or help. They also didn’t try to push sales or up-sell us. They gave us recommendations on what they thought was best and comfort behind the decisions that we went with in terms of item and brand selections. We had complete control over the entire process. 10/10 would come here again. They made the experience of getting our new little guy much more anticipated. We can’t wait to pick him up in the morning!