Noodles and Company

Nice people and good location (though, seriously the lights on 72nd are really annoying). But the experience wasn't great. Slower than what I've experienced at other Noodles locations (took 25+ minutes to get my order after being placed even thiugh there was only one order ahead of ours). Also missed one of the meals on my order. Noticed another person while there also had part of their order missed (so make sure to check your bag before leaving). Might have just been a bad night. Overall location looked clean and the food was good. Not cheap, but seems to be a case of you get what you pay for with good quality, just make sure you've got time to wait for it.

Customer service was good my first time in a long time my order had hardly no meat and noodles very dry noodle would of asked for more sauce but not for sure if would of made a difference I had the Japanese steak pan noodle?

The food that was actually delivered was good. Used a delivery service and Noodles and Company failed to send the entire order. Their solution was for me to call the delivery service..... I ended up with a refund and half the food I ordered. Restaurant manager was very unhelpful. I was told there was someone new helping with orders and there was nothing they could do. Neither the restaurant or delivery service took any responsibility for the error, my only option was a refund for the affected item. Terrible experience and a hungry husband!

DO NOT APPLY TO THIS PLACE I'm sorry to yell at you, but I need your attention. Their posting says that they pay $14-$16 per hour, but they don't. They pay 11.50 base plus tips, which aren't guaranteed. They will waste your time and won't even be prepared for your interview. They'll invite you for a second interview but will ask the same exact questions. Don't do it.

Submitted an online order. Arrived about 15-20 minutes later. Food wasn't ready yet but they were quite busy so no big deal. Waited a bit longer, got the order, headed home. Upon arriving at home and getting settled, noticed the Penne Rosa was correct but the Roasted Garlic Cream Tortelloni w/ Steak wasn't correct according to the modifications. Headed back to the restaurant. Notified the cashier of the issue to which she condescendingly asked if I wanted it remade and then mockingly yelled the order to the kitchen staff before handing them the receipt. During the wait, noticed the women working the front snickering, motioning at me, and all around making me uncomfortable. Overheard them saying they'd offer me a rice krispy to "make me feel better." Received the order after about 10 minutes. Refused the treat (felt belittling), took my food, went home. ...Upon getting home, learned that the steak was missing... Went back for a third time. The cashier, who I now learned was the manager (and was one of the women snickering at me while my order was remade), remembered me. I asked for a refund, to which she has processed since. Not sure I'd go back. The customer service was lousy and having to go back so many times really ruined my evening. Have no confidence that my food will ever be made accurately.

Love noodles & company but this one missed the mark. Food was less than acceptable and the workers seemed to care a little less than what they should have.

Wonderful experience! The woman GM was very kind & attentive during our visit. I have 2 children, ages 14 & 3, and she took the time and answered all our questions about the food. (It was our first time). The food was AMAZING!!! The portions were huge!!! We ended up taking most of it home. After re-heating the food the next day, it was even more amazing!!! Oh, and the cookies were fantastic!!! Thank you!!! Next time we are in the area, we've decided to order "to-go" and eat when we get home while we watch a movie...wish we lived closer!! Thank you for our wonderful experience!! :)

My meal was very good. Seemed a bit pricey for what I received. Maybe it's the new normal when dining out.

This was my first time there the food was awesome the service was great I also love the fact that if you didn't like it as a first time customer you could get something else that was an awesome thing I was told by one of your employees so we will be back and even though it isn't our first visit it was a great experience for our first time and we enjoyed the food thoroughly

Repeat customer for years, walked in to pick up an online order. Came a bit early and was directly told it was going to be ready soon and they would “let me know.” I was totally okay with that so I sat down and waited. A whole family and a few others came into the store after I had sat down. After about 10-15 minutes they all received their food before mine. Each person was notified and handed their food by an employee. At this point I shouldn’t have been as patient as I was but I assumed there was a reason for the delay as I was in plain sight of all the employees and they all took occasional looks at me. After almost 25 minutes they asked me if I was there for an interview?? I told them I was still waiting for my order. The employee looks around and and for my name. After looking around She then took a bag from behind the counter and hands it to me. Turns out it had been ready the entire time, and was never given to me. no one informed me or even indicated that it had been ready for 20+ minutes. I received cold food and a it was a complete waste of time.