Genesis Health Clubs - Aksarben

The Aksarben location is by far the best gym because of the welcoming staff and positive atmosphere. Since joining in January 2022, I have gained so much knowledge from the fitness manager & trainers and continue to grow each day. Even with the set backs of lack of consistent maintenance or support from a corporate level, the staff absolutely does everything they can to make members feel welcomed and comfortable. I can’t recommend this location enough! 😁

2 Stairmasters out of 4 have been broken for YEARS. Ridiculous, I always have to wait or don’t even get to use one at all.

Very helpful staff, Michael and Alexis helped me through any issues I had with my membership. Would defiantly recommend if looking for a gym membership

I am out of town and needed a nice gym with good equipment to get a nice workout in since my hotel gym has nothing. Jube was awesome and got me a 4 day pass for a good deal so I can get in here! Definitely recommend this place to anyone looking for a gym!!

Clean gym with a lot of different machines for different muscle groups and plentiful of cardio machines too. Just wish there was more room in the free weights area and more squat racks.

Great staff, and great environment. Especially Jazmen who will get you familiarized with the gym, and help you with all your gym needs. Well as answering any questions or concerns you may have she is very helpful.

Great gym in a great location! Definitely worth checking out. The team there runs a great business and is very kind. It is usually busy which can make it hard to get the equipment you want but still great.

Genesis does not care about their members (whom they’re lucky to have). More than 30 people came to a locked, dark facility this morning. There is no phone number to call, no recourse for those committed members who have a limited amount of time before work to get in a workout. At the very least, place a phone number on the door for members to call an owner to open. I have plenty of guest passes for a locally owned gym that I will happily share the next time this happens. According to the other members waiting, this is a chronic (and absurd!) problem. It’s a perfect opportunity for them to cancel their memberships. Disgusted.

The equipment is worn or broken. The staff is nice enough, when they're there. Waited outside this morning for them to open, no one showed up. For $50 a month, it's the most over priced and poorly equipped gym I've ever used. In any other major city, they wouldn't be able to stay open. Equivalent or better gyms charge HALF as much. Cancelling today. It's the closest to my house, but it's not worth it, I'll drive the extra 20 minutes for equipment that works and hours that are reliable.

The gym has a healthy mixture of new beginners and seasoned regulars. Everyone just minds their own business and keeps to themselves from what I've seen! You don't have to worry about competing with anyone or feel like people are watching you. Most of the equipment is very nice and good quality with plenty of variety to keep your workouts fun and engaging! There are a few worn cables and slightly ripped benches but thats just normal for a big, high traffic gym like this one. There are also multiple cleaning stations located around the gym to make good hygiene easy! The lockers and bathrooms are all acceptable and maintained. The staff all seem pretty friendly and knowledgeable. They also have a good selection of supplements and a 50% off rack too! Weekdays start to get busy around 5pm. Weekends seem to be pretty low traffic during the afternoon/evening!