DoubleTree by Hilton Omaha Southwest

I have had a wonderful time here! Staff was super helpful and friendly. Comfy bed, clean room, and excellent cookies too. Located right off the highway so easy and quick to get to the zoo. I'm looking forward to the next time I visit Omaha as I fully plan to stay here again! Will definitely recommend to family and coworkers

I absolutely love everything about this hotel. The rooms, service, cleanliness, amenities, price, it's all great! My only complaint is there are some strange people wandering around the outside and at all hours of the night! Being right off the interstate I guess that's to be expected but a little unsettling for me!

The room was a little broke down. Wallpaper peeling off the wall, carpet unraveling by the front entrance and the curtains had a rip in it. But it was clean and smelled fresh. Beds were comfortable and clean. The bathroom door is a sliding door with no sound proofing. We had our 1 year old with us. There was no way to close the door, so he kept opening it (not hotels fault). Great clean stay though! Would stay there again.

Stayed two nights while on a solo roadtrip. Mason at the front desk was great and communicative. Room was alright, but a little... dark, as the lighting didn't really illuminate the room all that well. Location in a good spot, though it can be difficult to get into when traffic starts to get heavier. Overall totally fine!

We had a terrific stay at the at this DoubleTree Hilton! We were warmly welcomed, our first time in Omaha, the staff provided excellent food and activity recommendations. Amazing rooms and amenities, with a very convenient location! My husband was graduating from UNMC and didn’t have time for photos- The team here did a photo shoot for us! We loved it!! Specifically, Nicki, Essence, and Ben! 10/10 definitely recommend.

Very new and clean rooms with mini fridges and microwaves in the rooms, we didn't use the amenities but it also had a gym and pool and restaurant. Plus bottled water and warm cookies on arrival for Hilton rewards members. And pet friendly and only require a deposit, no fee. We were so pleasantly surprised by all of it at a great price.

The front desk staff was very helpful. There was an issue with my company card and they accommodated me without worry. My air conditioner/ thermostat was out after coming back from working and I called to the front desk and it was fixed and back up and running immediately. The Restaurant staff was superb. Sam, Brandon, and Lexy were attentive and all around awesome. I would recommend this place 100 times over.

The room was clean, however the fridge did not work in my room. The TV is very dark and hard to see. The phone in the room does not work to call the front desk. Both gentleman named Sam at the lounge were very amazing! I had great conversations with them. Very helpful. The front desk clerk said they are going to comp me for my lounge purchase due to the room Not being up to standard. All and all I will stay her again.

The hotel was very nice! Stayed for one night with my family so we could go to the zoo. You got a cookie and water when you checked in, the lady at the front desk was absolutely amazing. Bed was comfy. Pool area was very nice! The breakfast buffet was worth the price for us before our long day it was very yummy! Would stay here again if we ever decide to come to the zoo again. Thank you so much double tree! Also the staff in general were amazing ! They gave us a tooth paste and tooth brush, also we had troubles with our pack and play and they were happy to send a Maintenance man right up to try and help us ! 10/10 recommend this hotel.

My first demerit goes to the young lady who checked me in. She was not especially pleasant. Nor was she very verbal; she did not tell me any of the hours such as for breakfast or the fitness room or pool; and she simply said my room hall was around the corner when it was actually far around 2 corners. The common areas were attractive although the layout was a bit confusing. The room was nice. The bed was comfortable, which is essential. The shower and bathroom were very good. I liked the wall mounted shampoo and body soap dispensers in the shower. As with most places now, there is no maid service unless you ask for it. The mini-fridge didn't seem cold, just cool. Although the location is adjacent the interstate, the room was plenty quiet. The TV menu had several channels that simply didn't display even though the programs were listed. Breakfast was not included in the room price. There was a nice restaurant with self serve breakfast, and staff who brought the drinks.