Menards

Terrible experience with the building department and delivery team. Endless delays and errors. Project delayed by 2 months due to poor systems, decision making, quality control and work ethic. There are other options for your build check into them over Menards. Seems like the rebate is there to act as Band-Aid for poor customer service And you compensate from all of the wasting money you will incur throughout the rest of the project due to their oversight.

DO NOT under any circumstances special order anything from this store. You have a 50% chance of them loosing it and having to roll the dice again OR your order NEVER coming in. Good luck canceling an order and getting a full refund too, there are multiple not stated customer VERY unfriendly policies. I will NEVER risk my money and time with this business again.

I love this store! Good prices, great staff and a very clean/organized store. My only complaint for Menards in general, is I never seem to get my rebates.

My fiance and I have been to this Menards several times since we bought our home. We have always had good in store service from the employees and generally can always find what we're looking for. I would love to give a shout out to one particular employee, Angela. We were looking at resin and paint with an uncertainty on which brands were best for a DIY project we are working on. Angela was working in the paint and stains area and was able to not only point us in the right direction but give us her recommendations based off her own DIY project. The items she recommended were not high dollar and worked out great for us. Angela went above and beyond by making our experience personable and keeping the prices reasonable.

Absolutely love Menards one of the largest hardware stores I've ever seen can stay there for hours I think I have

I’ve been to over 30 Menards in the Midwest and I used to think their sister business “southerlands” was bad, but this place tops them all, I thought they were under staffed, could find anyone, until I saw groups of them gathered up on there phones in the corners of the store, no one would help, they would just radio to someone else that never showed up, the laziness is strong here…

Very busy Saturday as always but the ladies in the paint department were amazing. Quick service and the the lady who waited on us was extremely knowledgeable and wonderful to work with.

Warranty return process on a 6 month old refrigerator was a nightmare and felt very disrespected from management. If it wasn't for a very helpful person in appliances, I would never return again. As it sits, you lost thousands of dollars in sales in an upcoming project.

I live in Cozad 50 miles away from Menards in North Platte, Ne. I bought new bathroom sink, vanity, faucet and all I needed to replace the sink. The gal who helped seemed knowledgeable. She told me what faucet I would need, so I picked one. Get it home and it’s for a sink with 2 holes mine only has 1 hole. So I drive 100 miles round trip to exchange the faucet. I get it home, take it out of box and it’s dripping water, also the gasket is missing. I luckily had a gasket to use. I get the faucet installed and it won’t attach to my white tubing. I call them, they told to bring it back and they’ll exchange it. It’s already installed in my sink. Another 100 miles, price of gas. They have lost my business. I WILL NEVER DARKEN THEIR DOORS AGAIN.

Starting at three stars walking in the door. Very helpful and knowledgeable staff. Very friendly and accommodating. Kaliann helped us put together a custom counter to match a sink purchase making the process streamlined and painless. Another nice older lady associate gladly gave up an empty cart so we didn't have to carry our goods like the short sighted fools we actually were when we entered a Menards super store and said aloud to each other, 'we don't need a cart,' more foolish words nary having been spoken. Plus one star for each good thing. Will shop there again.