Big Red Towing

After breaking down on the interstate at midnight with jetskis attached to the back of our car and a different tow company postponing the tow until the next morning and putting us on hold for hours, we canceled with the other company and started calling around to other tow companies. At noon on a Sunday Big Red Towing was the only towing company that picked up and within a couple hours they had our car with the jetskis safely parked at an auto repair shop. Don’t bother with the other towing companies.

Had a tire blow on the interstate at 10:00 at night on my GMC truck. I searched repair shops for someone offering 24 hour service. Called a company advertising 24 hour service; no answer, no 24 hour service as advertised. Called 4 more businesses and only one answered, but it was a "call center ". I then searched for towing companies and found BIG RED TOWING. The call was answered on the 2nd ring. She advised she would get ahold of her employee and have him come out. Shaun arrived around 20 minutes later. He was very professional and changed my tire in a short amount of time. He made sure there was no other damage and made sure the spare had adequate pressure. The service fee was very reasonable. Thank you Shaun and Big Red Towing!

Family business. Jerry and his wife were professional, responsive, and pleasant despite my poor attitude after breaking down. If you need help around North Platte call them. Thanks for helping me out.

Super grateful. Son was out of town locked keys in vehicle. They were there super fast and got him back on the road. Thank you thank you.

Had a great experience with Big Red when a tire blew out on I-80. Gal on the phone new exactly where I was by some local landmarks and in 10 mins they were jacking up the truck and getting me going again. In addition they gave a good recommendation to hit up Modern Tire as I had 500 miles to go still so had to get a new tire asap. Wish I would have called these guys instead of spending 25 mins on the phone with my insurance company trying to get a tow. Reasonable rates too!

Kudos to the guy who came to the rescue on I-80 to change our flat this week. Called AAA and he was there within 20 minutes. Also told us where to got to get a new one. It was a very smooth, professional situation.

The lady on the phone kept giving attitude and was not very nice. The man who came and towed my car was very sweet though. He was an older man and very kind.

My car slid into a ditch and they got it out without any problems.

Had a engine misfire on I80 about 20 miles from north Platte at 1am while driving from east to west coast. They were there within 50 minutes, gave me and my car a ride back to town, dropped me off at the mechanics and pointed me to the motel next door. Jerry and Linda were super helpful and nice folk.

I had some car troubles in Brady, NE last night. Called my insurance for some roadside assistance and they set me up with Big Red Towing out of North Platte. Spoke to Linda there, she is awesome. She made me feel better about the stressful situation happening. Jeremy came first to check my battery then brought the tow truck back. He dropped me off at a nearby hotel and then offered to take my car to the dealership for me and leave my keys in the late night drop box. I was so grateful for the amazing customer service from both of them! Highly recommend!!!