Westside Family Pet Clinic

Our 19 year old cat was in poor shape. We did not want the cat to suffer but were not sure what vet to visit concerning the cat's condition. My son-in-law recommended the Westside Clinic. The staff at the clinic was truly caring. After answering our questions without trying to sway us one way or the other. The vet kept him overnight at the clinic giving us time to make an informed decision. The next morning we felt that the cat, Tigger, was ready to cross the rainbow bridge. The vet let us have as much time as we needed to say good-bye to our faithful cat. I was very impressed at how the staff supported and cared for the cat as he prepared and finally left our world. A short time later, we received a sympathy card from the clinic and a card about the rainbow bridge. I have never taken my pets to a clinic that showed such tenderness towards the pet as well as the family. Since then I have taken my other two house cats in for their shots and exams. I felt that what they charged me for all the work, was reasonable. I plan to continue taking my pets to Westside Family Pet Clinic.

When my favorite vet left to work in another city, I felt lost. I never thought I'd find another like her. Boy, was I wrong! I love my new vet and the staff is terrific. I have a cat at the clinic today for surgery and they've been oh so patient with me calling to check on him. The waiting room is clean, decorated and welcoming. Not to mention the resident kitty that always welcomes me with meows and snuggles. I highly recommend Westside!

We have boarded here several times over the past few years and always had a good experience. Our dog is now elderly, and they were so kind and patient with him during his latest stay. The staff is first-rate!

Shane has been the Veterinarian for my dogs for many years. We've seen him for everything from shots, to ear infections to surgeries. Most recently, I had my female dog spayed, the surgery went well, and she healed wonderfully. I couldn't have asked for better care for her. Shane and his staff are always pleasant. The staff is always does there best to answer any questions to give peace of mind for our "Furry Friends." I will, do, and have recommend Westside Family Pet Clinic to family, friends, and anyone that needs a great place for there pets to be taken care of.

On 9 June 2015, one of our dogs needed some Veterinary care and because we had recently moved, I was not sure where to take her. I did an Internet search and found Westside Family Pet Clinic in Norfolk, NE. Just like when people try a new Medical Doctor for the first time, I was a little skeptical when I walked in. I found out that my skepticism was for nothing. The staff at Westside Family Pet Clinic was very friendly and knowledgeable. Dr K took all of the worry out by just the way she presented herself and the information given to me in reference to our little four-legged family member. "Maggie" has some teeth issues which will require some to be extracted. Dr K prescribed some antibiotics for us to give to Maggie (for infection) until our next visit. Dr K has the philosophy that all of her "patients" that she sees are her pets too, so the care that was given was top shelf. It was also nice to know that she graduated from Iowa State Veterinary School, that is in fact one of, if not the best Vet Schools in the nation. If the rest of Maggie's visits go as smoothly as this first one did, I feel we have found our new Vet Clinic. We have another four-legged family member that will also be taken there in the near future. Thank you Dr K for your caring and professional attitude. See you at our next visit.

I take both my cat and dog to Westside and wouldn't take them anywhere else. The experience there is welcoming and wonderful! They always explain things thoroughly and attend to my pet's needs. If I have an emergency, they are always there to help right away too! I would recommend Westside Family Pet Clinic to all of my friends and family, and any and all pet owners. They truly care about the well being of the pet and I always feel my fur babies are safe in their care.

About a week ago, our 7-8 week old kitten went through a traumatic and uncomfortable life threatening experience. In the emergency situation, I was too frantic to figure out what actually happened, and decided to get him in to see a vet. It was after hours, almost midnight. Every other clinic either turned us down because we weren't clients, or lived over an hour away. We were able to get ahold of Dr. Petersen right away, and he met us at the clinic even quicker than his own estimated time. He was very gentle and thorough while figuring out what happened to our baby Sneak. He was also unashamed to admit he had to do a little extra research before being comfortable with diagnosing him. Our precious baby came in too much contact with my dogs flea collar and it poisoned him, causing him to have siezures and troubles breathing. Something I would have never thought of. Dr. Petersen cared for him for two days and nights, and did everything he possibly could to try to nurse him back to health while keeping him as comfortable as possible. I should also mention that West Side was more than happy to work with us on the cost, understanding that not everyone is prepared to go through an emergency situation like we did. I was very satisfied with the care, the cost, and the amount of contact he kept with me throughout the time Sneak was in his care. Unfortunately, Sneak passed away. Dr. Petersen was so apologetic, although it wasn't necessary. He went above and beyond to do everything he could have possibly done. I believe it was just Sneak's time to go. I will forever be grateful for the amount of compassion I felt from all the staff at West Side. ❤️

Dr Stevie and staff were amazing, they correctly diagnosed our dog the first time we visited and now she's free from bum scooting and incessant licking. No more rashes and she's happier than ever!! She was misdiagnosed for a very long time and I'm so grateful we finally found a vets office we really trust. I enjoy their super chill and kind energy and I look forward to using their grooming services too. Thanks everyone!!!

Have never taken my own animal here but have had several friends tell me that their pet(s) did not have a good experience. Moved here 3 years ago and had a job interview for the kennel staff position. Told me I got the job and then I never heard back from them. Applied again this past year, was told I was hired, shown around the clinic, and never heard back from them, once AGAIN. Quite poor with communication, would not recommend going if they can’t even follow up with a person who would like to work for them…

Amazing job! My 2 dogs went to the Vet and then the Groomer! Couldn't be happier than I already am! They did an amazing job! Friendly, kind, and very welcoming! I felt like they are enjoying their job and loved us being there! And My dogs looked great after the grooming!!