Norfolk Childrens Dental Clinic

The best dentist we have ever taken our daughter!

RECEPTIONIST ruined this dentist for me enough to take my kids some where else after taking them there at least 8 years, Dr waite is good but always seems to be in a hurry ( she has pulled alot of my boys' teeth and I still dont understand why they needed to come out especially since one needs braces already) the nurses when first started going there I loved they were sooo good with the kids the new ones are good but not as good and actually the one is still there she just doesnt come out and get them to go back anymore so she may assist more with the procedures rather than the exams. My kids go in and get everything examed and fixed by themselves without being scared but its hard to get in and like a said the receptionist is my main reason to find someone else which stinks cause they know the kids' history but we are done there, anyone have a recommendation on where to bring kids for a dentist in norfolk yankton or scity area?

The dentist and her assistants are great. Would give 5 stars except the front desk lady seems like she is always grumpy and not very friendly.

I was taking all my grandkids there when they lost their Medicaid I was told by a Male receptionist or whatever he is that since they had missed their appointment they could no longer be seen and I was paying cash for youngest 1 because she Medicaid

Dr. Waite and her hygenists are AMAZING. However, the ladies at the front desk speak rudely to (the parents/person in charge of paying the bill) and overall display a negative disposition. Otherwise, I would give this office 5 stars.

They are just awful! The office manager is rude to us and and the kids. Long wait lists and they made my 2 year old daughter wait a month and a half to be seen, and she had a tooth that was busted in half from falling down. They absolutely wouldn't even try to bump us up at all. I'm not the first person who has had complaints about their policies. And they still won't work on a tooth on the first visit. Then you have to wait another month to two months to have work done on a tooth that's already been bothering them prior to the month to two months they made you wait just to have it looked at. They are only in the business for the money, NOT for the compassion of children!

Let me start by saying that the dental staff it's self it wonderful Gina Waite the dentist is great. However, you must have a stomach of iron to deal with the front desk staff. The " office Manager" is rude and does not listen. I have always taken my children here and today I will not longer take my children to this dentist. I will not be treated badly by the people of the front desk who set the tone for the visit.

My child who was 6 at time told me that he was scared to go because they smacked him when he closed his mouth one time. Then when we went back and I told the receptionist that I wanted to go to the back with him because of what my child told me they smirked and told me that was a lie. Of course I’m not one to back down I ended up going to the back. My child did cry and had bad anxiety. But this is a children’s dental clinic and they should be trained to deal with this. The only one I saw that was good was the actual Doctor. She was great and calmed my child down.