Big Red Restaurant & Sports Bar - Norfolk

Service was good and food came out fairly quickly. My burger tasted kind of burnt, so that wasn't cool. The bun was "toasted"...by that I mean burnt on one side...I didn't eat that part. The fries were good though.

Bartender needs to check on customers and stop wasting time with their friends who are leaving after their shift

I enjoy finding a good sports bar, but this feels more like a buffet house. Not a bad thing but just not much personality. And not much personality with the help as well. They were not rude, and I was helped in a timely manner. I guess I just look for more interaction but that's probably just me. When I go out it's nice to have a little conversation or a smile, but also those stupid masks don't help in that aspect. Food was good, not over the top. I'm sure I'll find myself back there again someday. But I always think, it wouldn't take much to make it a little more world-class

So this was the worst experience I've had at this place. Our appetizer took 25 minutes to get. My tater tots were cold and mushy. Worst part was the service. Our waitress came back only once to refill drinks, which was before our appetizers came out, then she never came back until we were done eating. She brought us boxes, but not our check. That took an additional 20 minutes to get. They were busy when we arrived, but slowed down when we were eating. I would've told the manager, but they failed to make it to our table as well.

Excellent food and great service!!

Food was great and plenty in the menu for kids and adults! Love the jalopeno burger and loaded tots with nacho cheese!

Haven't had a bad experience here yet. In spite of being short staffed, they hustle and get it done.

I had a great experience here. The food was delicious and the service was great. Watch your favorite sports game on one of many tvs when you eat. Play some keno and sip on their delicious frozen beverages. if ya don't mind spending 10-20 dollars a person, head to big red.

Went into the Norfolk location yesterday. Asked to sit at the bar as there was a wait for a table. Sat at the end of the bar, we had the girl with glasses and curly hair behind the bar as our waitress. She was mediocre at her job but it was busy. We ordered a beer and bomb pop drink and then an appetizer. The bartender checked our ID’s, everything was peachy. We finished our drinks, the assistant manager on duty Kenzie noticed our drinks were empty, asked if we needed a refill. We said sure, Kenzie decided to take it upon herself to go over to the bartender that was working very hard and busy to let her know that we need drinks and what we needed instead of helping her. Well when the bartender comes back with our drinks she has two red wristbands. She states that we need to wear them because we “look” under 29 even though she looked at our IDs and that it was a “rule” there. Lol, we look around and nobody else is wearing them. This was an awful experience and I have never felt discriminated but Big Red Norfolk staff definitely age discriminated against my partner and I.

The food here is amazing! Delicious and your plate groans from the weight/size of the servings! Good selection of menu items. Wait staff always friendly. Service good even when they are quite busy. Wait time isnt usually long to receive your orders. Fun and comfortably casual place to meet friends to grab a bite and lose a couple of dollars!