Advance Auto Parts

Very helpful. I have a new diamond plate floor in my trailer. Hector was really friendly and nice. He found the best products to clean the floor. Sometimes auto stores in general do not make me feel welcome, but people at Advance Auto Parts are always ready to help.

I came in because my car was overheating. I was freaking out. Damien guessed the problem and helped me fix it in about five minutes, and actually took the time to explain it to me in a way that made sense to me. I’ve never had service this good in my life. A+

Extremely Grateful for a young man named Kale, he was helpful and positive the entire time without hesitation. He truly saved the the day & I appreciate him. Will definitely be back for my vehicles needs :)

They sold me a broken CV joint, and take no accountability for it. Will not refund my $100+ I spent on the part. Guess I'm sticking to O'Reilly's and telling my friends to as well because this is a shady business for that. Reading other reviews tells me that this is not uncommon. Yikes.

There is a guy there that seems to know nothing about cars and acts like he collects human hair,wouldn't sell me FUSES cuz I "didn't know which one I needed" I just wanted to buy a value pack with all kinds since I was switching out multiple fuses on my car. But insisted that he went out and looked at my car, he couldn't even find the fuse box but picked up all my pennies that had fallen on my floorboard and started handing then to me when I said you don't need to that. And then told me to leave and find out what I needed before coming back. Will never use your company again and I've told everyone else to stop going there also

Usually employees are helpful, but not today! I was sold a battery and wanted to keep the original for comparison but was told I would have a core charge. I said that's okay meaning I still wanted to keep my original. Aparently my words not clear enough? My original battery was taken to the back and not thinking too much about it, I went home to try new battery, and much to my surprise the new battery would not fit! When I went to return the battery I was told because I tried to install the new battery they would not refund my money. Needless to say I left new battery that would not fit at the store, and will not be back again for something as simple as wiper blades!

So, I went to the Advanced Auto on Cornhusker to get brake pads and a rotor. On the plus side the gentleman that help was very professional and showed no disrespect at all towards the customer. The others yelling from the back in the other hand were not so nice. If that is how Advanced Auto allows it customer's ro be treated, than they should just close the doors now. So after purchasing the parts I need for my car, it turned out to be the wrong part. I decided to call the Advanced Auto on the corner of 40th and Old Cheney, to get a replacement. The gentleman said of course I could, since I did purchase the item from Advanced Auto Part Store. I make it to the store, the was very professional and eas very adamant about replacing my item. Since I had thought the gentleman knew what he was doing. He charged me for the cheaper part but gave me the same part i just returned. Now I am stuck waiting until tomorrow to get the correct patt. That is how my time at two different Advanced Auto Parts Stores has been. I understand that people dont want to work, there was a time I was one of those people. That still doesn't excuse the way a customer was treated, and if it was for the two gentlemen you had working today, it would be a one star. Hopful tomorrow will be a better experience.

When someone purchases an item online for in store pickup, it's pretty reasonable to assume that the right part is waiting for you correct? Dennis at your 40th and old Cheney location has messed up yet again on my order. Causing me to run late. He was also very snarky when I called out that he picked out the wrong item no item it was so wrong and obvious that you'd have to be blind not to see it.

Top shelf Customer Service, great selection of products across the board, and fantastic prices/ good sale deals. I started shopping exclusively at this store for auto parts, etc., about 3 years ago for the very reasons listed. They consistently provide great products coupled with the best customer service. They can't be beat, IMO.

Came in first thing in the morning to get a new battery after a storm. The guy working, Kyle I believe, was a huge help and did an awesome job. He checked my battery, helped me pick one, and replaced it. Very friendly guy and great service.