Walmart Auto Care Centers

My experience was good. Everyone was nice. I understand with the weather and temperatures that things are very backed up. The only thing I had trouble with was the four and one half hour wait for tires. But I totally understand. You all were good to me.

Very fast and very kind! Ryan helped me out and had such a positive attitude so early in the morning. I was thankful to get in and have my tire replaced the day before Thanksgiving and for a very reasonable price.

I called about getting new tires for my vehicle, was told there was a sale starting that Friday and I could wait and purchase then if I wanted. The first half of Friday I called numerous times, no one answered the service desk phone. Finally got someone to answer, he checked and said they did have my size in stock, and said to come in or buy online so they could get them picked and then I could call back and schedule time to have them put on. I ordered online right away, order confirmation said they'd be picked by 5pm that day. As of Saturday morning, status online said "delayed." Called all day Saturday and no one answered the phone. Called walmarts number and they just kept transferring me back to the service desk where no one answered. As of Monday, still delayed, called the store and they told me to call 800 number since I ordered online. Called 800 number, they put me on hold while they contacted the store, got back on and said the tires are now out of stock. I canceled the order and will go somewhere else and pay more to lose this headache. So disappointed in the lack of customer service and communication. You get what you pay for I guess.

They are always really busy in this department, but somehow stay pleasant and do good work. And some of the people they have to deal with, I give them much credit for being patient with difficult customers.

Had a small nail causing a slow leak in my tire. They found it and fixed it. And they told me how long it would be before they could get to repair my tire. The estimate as right on time. A job well done, thank you.

It is rare these days to see a kind act. My twin sister and I experienced just that today from the team in the Auto Care Center/Oil Department at Walmart Kearney. Words cannot express the gratitude we both feel that they were there to assist us. With the bad storm this evening we were allowed to wait in the oil department with all of our groceries and this time our Memorial Day flowers. Normally we would hustle out but with those we had to wait. Our car was parked a ways outside. After a time the beautiful gal at the desk told us we are going to pull your vehicle in to load it. We were both shocked...because again a kind act to two complete strangers is beyond. They didn't just pull our car in but helped us load it...it was a line of passing all of our groceries. These kind souls chose to help two girls that will never forget it. Again, we are so blessed and thankful but they deserve so much more than just a thank you. Indviduals like this are what make this community so special. They are the ones that truly make a difference in the world. — at Walmart Kearney.

They do not take appointments. Then staff are rude and do not service your vehicle even though you have been waiting. They also gave no explanation on why they were done servicing at 3 pm when they are open until 7 pm.

What is going on here? Took my car at 7 because that’s what the sign and online says for hours, get there and (rude) lady at the counter tells me they don’t open until 9. I had my wife with my 2 month old out in the car waiting to pick me up. I said ok I’ll just leave you my keys I just need an oil change, rude lady at the desk tells me no, I have to be checked in at 9 with the tablet. You are a multi billion dollar corporation, either pay people to have your hours as it says they are or at least change the hours on your sign and online. Figure it out, this place is a joke.

Went in 2 buy 2 tires yo be mounted & balanced! They said 2 to 3 hours! I went back aftet 3 and a half hours still not done! Had to leave they said another 2 hours. Then they sent me to customer service! They didnt help any! Back to tire center! Only gave me a 6 dollar discount discount! Hire more help please

Pulled over on a gravel road to let a guy pass and sliced open one of my rear tires. Limped into town (the beauty of a dually) and headed to the Walmart. It was 5 pm on a Friday and they were still open. Unfortunately, they didn’t have a tire that would fit my truck but they called around and found me a place that did. Great customer service. I do appreciate it. place that could fix it but could not do it until today. The best time for a flat is about 4:30 on a Friday. Good thing I travel with most of my gear.