NAPA Auto Parts - All Makes Auto Supply

My mother was traveling thru with my younger siblings and started to have vehicle problems and when I called to talk to them about it and ask about part availability the guys response was “either we will work on it or not, this is a waste of my time.” He did not offer any mechanical advice nor was he willing to give me pricing or look to see if he even carried the part I was asking about. He was extremely unfriendly, unprofessional and unhelpful. I would not recommend the branch to anyone who may be traveling thru Nebraska.

I feel awful that I did not get his name. But employee #78 helped me so much! I was on a 1500 mile road trip, driving through freezing rain. I had pulled over to shake the ice off of my wiper. It was so cold out that it broke! I was in the middle of nowhere, saw a cop & asked for an auto parts store. He & 2 gentlemen at a gas station recommended this store. Emp #78, helped me find the correct wipers. He also came out & put them on for me! Keep in mind it's freezing rain. He had to chisel out ice to get the new wipers on. And he showed me how to do it encase I needed to do it again sometime. He was so friendly & patient. I greatly appreciate him & will highly recommend NAPA going forward. I couldn't have made my destination that day without him. I gave him a BIG hug :)

Love to give them a 0 star but can't just talked to tyler to ask for help to repair a hose, they do repair hoses but since mine is an a/c he can't help, but the reason for the bad review is because he didn't even give me chance to explain that is not the first time I repair an a/c hose with hydraulic parts and process, worse part is that we have drive a lot of hours w/o a/c and still have 10 more since we're are just passing by

My husband loves going in there he said anytime he can get out of Napa under 50 bucks it's a deal LOL he got a new tool set and we needed a thermostat for our truck so he got out of there under $50 and he's quite pleased. 😁 …

I just had such great customer service that I had to write a review. Cody here took great care of us, making sure that we had the exact parts necessary when we had a few problems on our road trip to Yellowstone. I can't thank him enough! This is definitely the place to go if you need some parts and help with selecting the right ones!!!

Our diesel pickup had gelled up on the way home from a family vacation. The staff was great. They loaned tools, got the right filter, and got cardboard for me to lay on while I changed the filter on a Sunday morning in -4 degree weather. I greatly appreciate their help.

We were Midway through a 3000 mile trip when our suburban started acting up near Kearney, Nebraska. Brandon was up front, honest, and had us laughing the whole time we were there. It turned out to be a 1/2 hr fix for about $50. These guys are great and like I said earlier, Honest.

Has lots of automotive parts in stock and can order almost anything into the store.

They always help me find what I need if I give them enough info to work off of. I brought in a brake line that was twisted and removed. He got me the right one and also told me the best way to install, since the old one was not installed for long term use. I hadn't known.

I'm not a socialist but if I ever was to vote for a monopoly it would in favor of napa. Damn they are good