Hy-Vee Market Grille Express

The food has really gone downhill the last year or so. I would compare our breakfast experience to that of a Holiday Inn Express. You know the kind of breakfast where you get the processed egg omelette that all look the same that you warm up in the microwave?

We ate the buffet. Friendly, helpful service. Fairly decent choices of food. Thought it was weird the staff dishes up the main entrees. Surprised to hear there was a "limit" of at least one of the sides. The food was just okay, if that, if it was warm. Most food was cold.

My daughter and I eat here once a week. Today we were given a new lunch menu. We'd ordered burgers which were the same price add the old menu. They were the size of sliders for the same price. We're both ordered the same thing and they were completely different. Very disappointing. The waitress we had today was horrible!

Really bad experience as per the food. The waiter did his best but our food was cold and took a while to get to our table. They plates are way over priced for the quality of the food they are serving. My pork chops were burnt covered in way too much bbq sauce. All the sides seemed like if they had been reheated and old. Nothing was hot and fresh as it should be. We were not satisfied at all. Paid almost 60$ for food we barely touched.

I tried Sunday brunch for the first time and although the service was good the food was somewhat of a disappointment. The flavors were there but everything was borderline cold. The prime rib was the biggest failure; barely medium rare and cold. The breakfast side was good, especially the cheesy potatoes, bacon and sausage links. However, none of it was worth the $18.99 price. Step it up, Hy-Vee. You're better than this and the potential is definitely there.

Got sat quickly, waitress didn't tell us any specials until I placed an order. She then informed me that the particular meal I selected didn't qualify for the steak special. I asked what the special was and she said $5 off of a steak. No big deal, changed my order to get the nightly special and my wife ordered sushi. Food took a while to come out but no biggy, they were busy. Here's where it starts to go downhill. They never brought soy sauce or chop sticks for the sushi. We told the person that delivered the food and they said they would grab that stuff and come right back. About 5-7 minutes later, our waitress came by and acknowledged that they forgot the stuff and will be right back with it. She didn't come back for about 10 minutes. While I was waiting to eat with my wife, my steak got cold. Can't understand why someone couldn't take responsibility and fetch chopsticks and soy sauce within a reasonable amount of time. Finished eating and received our ticket and I decided to pay right away since we didn't want to have to wait another 20 minutes for our waitress to return...... That was a mistake on my part. I looked at the bill and seen ranch on the ticket and then it donned on me that they never did bring me my salad. They also didn't give me the $5 off my steak that they told me about. I sorted it all out with the manager and it was all good in the end but dang, the service was really slow and disappointing. Wont be returning, to many other options out there that have good customer service.

Do not waist your time or money on this place. No one was there as far as customers. The food came out very slow. It came out cold over cooked. It was 45.00 for two people. It was dirty in the restaurant. The whole experience was one of the worst I’ve ever had.this is not the same Hyvee that opened up a few years ago. So I will never go back , not even to the grocery area of the store.oh yea the baked potato was boiled and cold. EVERYTHING WAS SUPER GROSS!!!!!!! DO NOT EAT THERE!!!

Great food and service, was a little disappointed in all you can eat wings. Daughter ordered them, was asked if she wanted addition order and replied yes. New order came, ate half and was unable to finish. Asked for a to go box and was denied - I understand that some may say yes and take them home without eating any but there were more than original order, she did eat half and the rest was thrown out. I felt waitress should have brought less second go around and even stated that taking them home was not an option and my daughter would have asked for half an order. Food waste is very frowned upon in my family!

Great food, service and selection

Server was new, didn't know price of their buffet, a common choice. Needed prompting to bring several items. Service was slow, but fortunately it was kids' night with games to entertain them. I was not impressed with the appearance of my pasta dish, much smaller bit of food and a dried out surface, but the flavor was good. Another diner in our group had a bun toasted almost black. We have eaten here many times but usually had better service and food.