Happy Tails Pet Lodge

Every dog we've had, we've boarded here. They ALL love it! Sunday morning pancakes, bedtime treats. It's like their own mini vacation while we're away. I love the way they love our fur babies!

I had my cat here for a prolonged period of time while we went through the process of moving her to our new home internationally. I spent thousands of dollars. I am sure I was their biggest customer last year. Once we had relocated and were working to move our baby over management refused to work with me, refused to speak with me and did not keep proper files. They were unresponsive throughout the process and treated me terribly. The staff here are incredible and they truly loved our baby and looked after her. The management unfortunately are horrific and deceitful.

We absolutely LOVE Happy Tails! My dog gets so excited when I tell him he’s going to daycare! We pull up the drive and he starts whining to go play. The staff is SO friendly and he always comes home tired and happy. It’s so nice seeing him becoming so comfortable with the employees, they really do treat him so well!

We took our dog to happy trails for the doggy daycare for one day and we will never be back. I called a week in advance and the lady talked about how interactive the daycare was and she ensured us our dog would "leave worn out", so we decided to try it out! The morning I dropped our dog off I gave the lady at the front a bag of food that he was to be fed at 12:00PM, and she assured me he would get fed and allowed lots of play time. When my boyfriend picked our dog up that evening, we were shocked to find out that the faculty had FORGOTTEN to feed our dog and from his behavior I would say he had not been let out of the kennel all day, and possibly even without water from the thirst he had the rest of the night. Would not recommend this place to anyone.

We have been a customer of Happy Tails and Hill Top pet clinic for almost 3 years now. We have always loved taking both our dogs here and never had a complaint in the past. Unfortunately, it looks like they hired some new employees and needless to say, we are more than likely looking to take our dogs elsewhere now. This last weekend we boarded our dogs for 4 nights as we would be out of town, something we have done a number of times before. we have always fed our dogs twice a day, this has not changed and we do not plan to change this. We always provide our own dog food as we are picky about what they eat. We asked they bathe and groom them both as well as shave our mini Aussie ( please note Walt does an amazing job and this complaint has nothing to do with the grooming of our pups). We also authorized the 2-3 shots that were needed. When we arrived Monday to pick our dogs up, their food bag was completely full. We asked what our dogs were fed all weekend and the employees response was, "I don't know." That is the worst response anyone that just watched our dogs for 4 days could have said. What do you mean you don't know what they were fed for 4 days? Then, our bill was double the amount we typically pay. This is absolutely ridiculous. Lastly, we were not allowed to do a split payment, so we went ahead and paid the entire bill not even knowing what we were fully being charged because the front desk lady was rude and would not answer any questions besides, "you must pay your entire bill today." After hearing this I immediately called the hill top pet clinic to get some answers. I was able to speak to Susan who was very nice and helpful throughout the process but she also wasnt able to answer any questions nor provide any comfort in the fact that their company had no idea what my dogs ate all weekend or the type of care they got all weekend. All they could provide me with was, "im sorry," "we have hired a couple people and they are still new." Personally, that is no excuse to not giving my dogs the type of care they deserve.

Highly recommend! They did such a good job, my Bailey girl smells so clean and fresh and she even got a bandana! 5 stars 🌟 …

Happens at about every place and not a huge deal. Dropped our dogs off, gave them filled bones to keep the dogs occupied. Of course we come get them and get handed the bones and they were never given to them. Probably won't be back, we will keep searching for the right place for them to stay since they can't follow simple directions.

My dog loves this place! It's also very convenient being located just a couple miles from my house.

Happy Tails Pet Lodge is the best!! I take my puppy there for daycare during the week and he just loves it. He gets to play with other dogs during the day as well as the staff. He normally gets anxious leaving me, but he never gets anxious at Happy Tails. It is super affordable as well.

There is no other place like Happy Tails Pet Lodge in Kearney Ne. which is why I gave 5 stars. We dropped off our dog for daycare while we explored the town and we were grateful to have found it. The staff was friendly and the facility was very clean (no funky smells at all). There is an outdoor playground so the dogs can release some energy when the weather is nice. It is also extremely affordable! The only downside is that there isn’t an indoor play area so if it’s raining the dogs are kept in encampments. However, I would highly recommend this facility.